Hotels
Guest Review Content: Become the Hotel Travelers Want to Book
NB: This is an article by Ellis Connolly of TrustYou via Leonardo I’d like to start out this blog post with a brief story about tomato soup… While my wife […]
Booking.com Launches New Content API for Channel Managers
Booking.com, the global leader in connecting travellers with the widest choice of incredible places to stay, announced the launch of its new Content API for accommodation channel managers, content providers […]
Survey reveals serious flaws in hotel guest check-in
Findings from the hospitalityPulse “2016 Check-In Experience Survey” are in, and the results are raising flags about pre-assigning rooms, assigning them quickly and on-the-fly at arrival, and even getting guests […]
3 ways to use your competitive intelligence (make the most of your budget)
Online travel agents, social media and review sites are fantastic places for prospective travellers to scout for information that will help them choose the right hotels, activities, and restaurants for […]
DerbySoft opens “One” distribution management platform
DerbySoft has publicly launched its software solution ‘One by DerbySoft’ at World Travel Market. It offers multiple benefits to independent hotels and smaller groups and gives them an advantage in […]
WTM 2016: The big digital trends that got visitors chatting
Thousands of exhibitors and attendees descended on London’s ExCel exhibition centre this week for World Travel Market 2016. Bell Pottinger conducted online analysis throughout the three-day event to identify which […]
Black Friday as a case study in how to make loyalty schemes work harder
Last year Black Friday sales figures for the UK topped £1 billion, and as the event continues to deliver as one of the biggest shopping events in the retail calendar. […]
Hotel Social Messaging and Chat Tools at a Crossroads
Messaging is exploding as an engagement channel at hotels. Within the past year, hotel brands big and small have made headlines for their experiments with various channels, as well as […]
How hotels can keep Airbnb from stealing corporate business
To some hotel operators, marketers and revenue leaders, it seems as though Airbnb has been a thorn in their sides for a long time. In reality, the sharing economy site […]
How Cloud Technology Can Increase Ancillary Revenues for Hotels
According to PhoCusWright, in 2011 U.S. hotels sold approximately US$1.85 billion in ancillary products and services, which accounted for 1.7% of the country’s total hotel revenues – when compared to […]
