Hotels

How to Get ChatGPT to Recommend Your Hotel

To ensure your hotel isn’t just visible but recommended by AI tools, you need to speak their language Here are 3 feasible strategies to align your hotel

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How Reputation Management Impacts Visibility and Bookings

If your reviews improve, your visibility improves. When your visibility improves, more travelers see and click on your property

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Hidden Cost of OTAs: Chargebacks You Didn’t Sign Up For

When hotels partner with OTAs, they expect bookings, visibility and revenue. What they don’t expect is a stream of chargebacks that show up later

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Predatory OTAs Are Hijacking Your Boutique Hotel Bookings

A growing network of predatory OTAs and rogue affiliates are aggressively bidding on boutique hotel brand names and siphoning off your most valuable guests

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Aligning Revenue, Operations and Guest Value to Forecast for Action

By shifting from a room-centric model to a guest-centric, total revenue model, we stop being historians and start being architects of what will happen

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Phone Calls Are “The Last Mile” of Hotel Distribution

How well is “the last mile” managed these days? What happens when the phone rings? Too often, websites hide phone numbers, making it difficult to even call

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How to Stop Guests from Running Back to OTAs

The important question is not how to increase traffic. It is why so many guests hesitate at the final stage of decision-making on the hotel’s own website

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Top 6 Booking Priorities for Today’s Leisure Traveler

The study reports that a hotel’s price, location, reviews, booking options, experiences, and sustainability are the top decision points for travelers

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What Asset Managers Will Expect From Revenue Management

Revenue management is no longer a function that asset managers just “monitor”. It is a core lever of asset performance, risk control and value creation

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lightbulb in the centre of 6 circles with lines pointing towards it reflecting the value of hotel business intelligence to move beyond the limitations of manual reporting and siloed property data

Hotel Business Intelligence: A Practical Guide for Hotel Owners

A hotel business intelligence solution is essential for moving beyond the limitations of manual reporting and siloed property data

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