Hotels
How to Get ChatGPT to Recommend Your Hotel
To ensure your hotel isn’t just visible but recommended by AI tools, you need to speak their language Here are 3 feasible strategies to align your hotel
How Reputation Management Impacts Visibility and Bookings
If your reviews improve, your visibility improves. When your visibility improves, more travelers see and click on your property
Hidden Cost of OTAs: Chargebacks You Didn’t Sign Up For
When hotels partner with OTAs, they expect bookings, visibility and revenue. What they don’t expect is a stream of chargebacks that show up later
Predatory OTAs Are Hijacking Your Boutique Hotel Bookings
A growing network of predatory OTAs and rogue affiliates are aggressively bidding on boutique hotel brand names and siphoning off your most valuable guests
Aligning Revenue, Operations and Guest Value to Forecast for Action
By shifting from a room-centric model to a guest-centric, total revenue model, we stop being historians and start being architects of what will happen
Phone Calls Are “The Last Mile” of Hotel Distribution
How well is “the last mile” managed these days? What happens when the phone rings? Too often, websites hide phone numbers, making it difficult to even call
How to Stop Guests from Running Back to OTAs
The important question is not how to increase traffic. It is why so many guests hesitate at the final stage of decision-making on the hotel’s own website
Top 6 Booking Priorities for Today’s Leisure Traveler
The study reports that a hotel’s price, location, reviews, booking options, experiences, and sustainability are the top decision points for travelers
What Asset Managers Will Expect From Revenue Management
Revenue management is no longer a function that asset managers just “monitor”. It is a core lever of asset performance, risk control and value creation
Hotel Business Intelligence: A Practical Guide for Hotel Owners
A hotel business intelligence solution is essential for moving beyond the limitations of manual reporting and siloed property data
