Expert Insights

Collecting your guests’ real email address is a priority. We walk you through what to set up first and how to collect emails legally and strategically

Group revenue management can make a big difference to your hotel’s profitability. But the key is not to rely on just gut feel and guesswork

Today, your pickup curve is a complete mess. In short, your pickup curve isn’t curving anymore – because guest behavior broke it

Travelers visit up to 277 web pages before booking a trip, 2.5 pages a day in the early phase of planning and up to 25 on the day of purchase

As we enter the heart of the 2025 travel season, the outlook for European hospitality is brimming with opportunity

Think of the new OpenAI image generation model as a creative intern who can sketch ideas instantly, adapt to feedback, and work 24/7

With Google’s Generative Search, users receive detailed answers, trip summaries, and personalized insights based on conversational prompts

This is where access to real-time ARI – availability, rates, inventory – comes into play. Can you imagine when AI returns final exact prices?

Causal and multimodal AI are more than tech trends. They’re tools to help hotels deliver personalized guest experiences and profitable stays

Someone on your team goes in to delete the old photos again, and the next day or the next week, there is that pesky image yet again