Expert Insights

Hotel Guest Segmentation: 5 Basic Tips to Boost Conversions
Implementing guest segmentation throughout the entire guest journey can lead to higher satisfaction, loyalty, and ultimately, increased revenue

How Guest Experience Impacts Revenue Management
The connection between exceptional guest experience and revenue management is a proven driver of sustainable business growth

Backlinks and the Importance in SEO Strategy
Google’s page ranking algorithm accounts for backlinks as one of their criteria as it’s a sign of trust and authority from other highly ranked sites

Increase Revenue and Guest Satisfaction with a Games Room
A games room helps your hotel stand out. It’s a point of difference in a competitive market and adds tangible value to the guest experience

How to Capture Springtime Travelers on Your Direct Channel
Read on to discover actionable strategies to make the most of the spring travel boom and maximize your direct channel impact

Sentiment Snapshot: How Much Does a Bad Review Really Cost?
Considering both pricing and review scores, a Hotel can enhance its value proposition. Aiming for better reviews to while maintain competitive pricing

The Revenue Metrics That Matter …. and Ones You Can Ignore
Some revenue metrics are critical for your revenue strategy, while others are simply distractions hidden in fancy charts and graphs

5 Not-So-Obvious Ways to Make Decisions with Hotel Guest Data
Guest data is an untapped resource that can help you make the right decisions and create strategies that set your hotel apart from the competition

Why Your Pricing and Upselling Strategy Needs a Rethink
Pricing alone isn’t the only revenue booster, upselling is an underutilized goldmine. There are multiple touchpoints where upsell offers can be introduced

Creative Ways to Drive Revenue without Sacrificing Profit
The best way to increase revenue without sacrificing profit is to focus on value-driven strategies and create new revenue streams