Expert Insights
How ChatGPT and Other Tools Can Help Boost Hotels’ Direct Bookings
By employing personalized messaging and leveraging predictive analytics, hotels can enhance direct bookings and boost conversion rates simultaneously
The Total Revenue Management Approach: Strategies, Analytics and Metrics
Total Revenue Management is a strategic approach to increase any revenue in the hotel. Explained so simply, however, it requires some research
What’s Wrong With Business Intelligence Solutions Today?
Most business intelligence solutions don’t give actionable insights that show users where they can make changes to influence revenue or efficiencies
Overcome Booking Abandonment With Hotel Website Personalization
With direct bookings performing strongly, it’s never been more important for hoteliers to boost conversion rates and reduce abandonment
Key Components of a Successful Hotel Quarterly Business Review
A quarterly business review (QBR) is a meeting held every quarter to review the hotel performance and define areas for improvement for next quarter
The Impact of an RMS on Enhancing Hotel Guest Experience
Often viewed solely as a tool for pricing and channel distribution, the potential of an RMS to dramatically uplift guest experience is vastly underestimated
Expedia Best Practices and Special Programs on Offer
We focus on the specifics, best practices and other aspects of and about Expedia and give you a brief guide to set yourself up in the best possible way
Instagram for Hotels: What to Post and Features to Use
Instagram has changed significantly. Here’s a breakdown of the different features and how they can be used in your hotel marketing strategy
Beyond the Hype: The Rise of Conversational AI in Hospitality
Conversational AI, a solution that combines the simplicity of chatbots with the depth of AI to find information that required poring through search results
The Missing Link Between Data Analytics and Dynamic Pricing
Using real-time data analysis and dynamic pricing strategies, hotels can tailor their offers to guest preferences increasing conversions and direct booking