Expert Insights

human head surrounded by dots reflecting data emphasising how ai augmented decision intelligence is the next paradigm shift in hotel revenue management

How ChatGPT and Other Tools Can Help Boost Hotels’ Direct Bookings

By employing personalized messaging and leveraging predictive analytics, hotels can enhance direct bookings and boost conversion rates simultaneously

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lightbulb with image of a brain inside reflecting the possible need for hoteliers to overhaul the definition of revenue management

The Total Revenue Management Approach: Strategies, Analytics and Metrics

Total Revenue Management is a strategic approach to increase any revenue in the hotel. Explained so simply, however, it requires some research

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What’s Wrong With Business Intelligence Solutions Today?

Most business intelligence solutions don’t give actionable insights that show users where they can make changes to influence revenue or efficiencies

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Overcome Booking Abandonment With Hotel Website Personalization

With direct bookings performing strongly, it’s never been more important for hoteliers to boost conversion rates and reduce abandonment

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Key Components of a Successful Hotel Quarterly Business Review

A quarterly business review (QBR) is a meeting held every quarter to review the hotel performance and define areas for improvement for next quarter

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The Impact of an RMS on Enhancing Hotel Guest Experience

Often viewed solely as a tool for pricing and channel distribution, the potential of an RMS to dramatically uplift guest experience is vastly underestimated

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Expedia Best Practices and Special Programs on Offer

We focus on the specifics, best practices and other aspects of and about Expedia and give you a brief guide to set yourself up in the best possible way

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10 Ways to Engage Your Followers on Instagram

Instagram for Hotels: What to Post and Features to Use

Instagram has changed significantly. Here’s a breakdown of the different features and how they can be used in your hotel marketing strategy

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woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction

Beyond the Hype: The Rise of Conversational AI in Hospitality

Conversational AI, a solution that combines the simplicity of chatbots with the depth of AI to find information that required poring through search results

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two puzzle pieces coming together reflecting new innovative revenue optimization products launched by LodgIQ

The Missing Link Between Data Analytics and Dynamic Pricing

Using real-time data analysis and dynamic pricing strategies, hotels can tailor their offers to guest preferences increasing conversions and direct booking

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