booking

How to Turn Guests Into Fans and Repeat Bookers

Hotels can’t survive on new, first-time bookings. Success comes from returning guests. How do you move beyond simple satisfaction to genuine loyalty?

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Stop Managing Silos and Start Guiding the Guest Journey

The guest now occupies that driver’s seat. Competition for their attention and loyalty emerged from companies outside our industry, most notably the OTAs

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TikTok Go and Booking Partnership Signals Future of Distribution?

The launch of TikTok Go, in partnership with Booking, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app

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esim for a traveller is a great perk for hotels to offer and boost conversions

The eSIM Perk: A New Conversion Boosting Benefit for Hotels

The latest conversion driver? A perk designed to delight international travelers and boost conversions: free eSIM mobile data for every direct booking

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credit card breaking into the ground and making an impact maybe like the impact booking.com credit card might have on hotels and the direct channel

Will Booking’s New Credit Card Weaken Hotels Direct Channel?

Booking never stops making moves – it never has. Now it’s entering the credit card business in the US, a market as juicy as it is competitive

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Boosting Direct Bookings in the Age of AI Search

GEO for hotels offers a major opportunity to bypass crowded OTA listings and drive high-intent, direct bookings straight from AI search results

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Unlocking High Value Bookings: Why a GDS Guest is Different

The GDS brings forecasting clarity. With structured bookings and fewer last-minute cancellations, predicting revenue becomes more accurate

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8 Ways to Optimise Hotel Marketing Landing Pages in 2025

In the competitive hotel sector, landing pages must be part of a marketing effort to convert prospective guests from website visitors into a direct booking

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How Microsegmentation Can Drive More Direct Booking Revenue

Microsegmentation hones in on why a guest behaves the way they do and what that means for your marketing, service delivery, and revenue strategies

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man on laptop possibly receiving hotel reservation confirmation

How to Simplify Hotel Reservation Confirmation

A single missed or miscommunicated reservation can mean losing revenue, not to mention the brand damage that comes from frustrated guests

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