booking
How to Turn Guests Into Fans and Repeat Bookers
Hotels can’t survive on new, first-time bookings. Success comes from returning guests. How do you move beyond simple satisfaction to genuine loyalty?
Stop Managing Silos and Start Guiding the Guest Journey
The guest now occupies that driver’s seat. Competition for their attention and loyalty emerged from companies outside our industry, most notably the OTAs
TikTok Go and Booking Partnership Signals Future of Distribution?
The launch of TikTok Go, in partnership with Booking, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app
The eSIM Perk: A New Conversion Boosting Benefit for Hotels
The latest conversion driver? A perk designed to delight international travelers and boost conversions: free eSIM mobile data for every direct booking
Will Booking’s New Credit Card Weaken Hotels Direct Channel?
Booking never stops making moves – it never has. Now it’s entering the credit card business in the US, a market as juicy as it is competitive
Boosting Direct Bookings in the Age of AI Search
GEO for hotels offers a major opportunity to bypass crowded OTA listings and drive high-intent, direct bookings straight from AI search results
Unlocking High Value Bookings: Why a GDS Guest is Different
The GDS brings forecasting clarity. With structured bookings and fewer last-minute cancellations, predicting revenue becomes more accurate
8 Ways to Optimise Hotel Marketing Landing Pages in 2025
In the competitive hotel sector, landing pages must be part of a marketing effort to convert prospective guests from website visitors into a direct booking
How Microsegmentation Can Drive More Direct Booking Revenue
Microsegmentation hones in on why a guest behaves the way they do and what that means for your marketing, service delivery, and revenue strategies
How to Simplify Hotel Reservation Confirmation
A single missed or miscommunicated reservation can mean losing revenue, not to mention the brand damage that comes from frustrated guests
