booking

How Reputation Management Impacts Visibility and Bookings

If your reviews improve, your visibility improves. When your visibility improves, more travelers see and click on your property

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Hidden Cost of OTAs: Chargebacks You Didn’t Sign Up For

When hotels partner with OTAs, they expect bookings, visibility and revenue. What they don’t expect is a stream of chargebacks that show up later

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Predatory OTAs Are Hijacking Your Boutique Hotel Bookings

A growing network of predatory OTAs and rogue affiliates are aggressively bidding on boutique hotel brand names and siphoning off your most valuable guests

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How to Stop Guests from Running Back to OTAs

The important question is not how to increase traffic. It is why so many guests hesitate at the final stage of decision-making on the hotel’s own website

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Top 6 Booking Priorities for Today’s Leisure Traveler

The study reports that a hotel’s price, location, reviews, booking options, experiences, and sustainability are the top decision points for travelers

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human head surrounded by dots reflecting the advantages of ai to automate elements of hotel paid ads but also the need for human involvement

Hotel Paid Ads: Where to Use AI vs Human (and Why)

The real question is no longer should we use AI in hotel ads, that’s settled. The question is, which decisions are better made by machines

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flowers in spring reflecting the opportunity to boost direct bookings with creative seasonal strategies

Help Your Direct Bookings Bloom with Creative Seasonal Strategies

Let’s explore timely and strategic approaches to capture demand early and turn seasonal interest into direct bookings

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LLMs Are About to Hand More Power to OTAs

Over the next five years, expect OTAs to compete to influence decision formation. That is not evolution. That is a structural shift in bargaining power

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How Clean Connected Data Improves Pricing and Distribution

When analysed alongside booking and guest profile data, these insights ensure revenue strategies enhance, rather than detract from, the guest experience

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Room Pricing Mistakes and How Channel Managers Can Help

We explore common mistakes, how channel managers help, and how to start planning seasonal pricing strategies to capture peak demand

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