booking

10 Things to Look Out For on Your Website & Booking Engine

In this article, we outline 10 things you must look out for when it comes to your website and the booking engine you’re using for your hotel

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thumbnail image for a Userguest case study conversation about unlocking revenue potential by converting lookers into bookers

Unlock Revenue Potential: Convert Lookers Into Bookers (Case Study)

This case study offers valuable insights for general managers, revenue leaders, and marketers striving to improve conversion and reduce OTA dependency

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Elevate Guest Experience With Four Loyalty Strategies

Curated experiences, smart rebooking, advocacy marketing and loyalty programs that feel personal are levers to turn guest experience into long-term loyalty

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How to Turn Guests Into Fans and Repeat Bookers

Hotels can’t survive on new, first-time bookings. Success comes from returning guests. How do you move beyond simple satisfaction to genuine loyalty?

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Stop Managing Silos and Start Guiding the Guest Journey

The guest now occupies that driver’s seat. Competition for their attention and loyalty emerged from companies outside our industry, most notably the OTAs

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TikTok Go and Booking Partnership Signals Future of Distribution?

The launch of TikTok Go, in partnership with Booking, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app

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esim for a traveller is a great perk for hotels to offer and boost conversions

The eSIM Perk: A New Conversion Boosting Benefit for Hotels

The latest conversion driver? A perk designed to delight international travelers and boost conversions: free eSIM mobile data for every direct booking

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credit card breaking into the ground and making an impact maybe like the impact booking.com credit card might have on hotels and the direct channel

Will Booking’s New Credit Card Weaken Hotels Direct Channel?

Booking never stops making moves – it never has. Now it’s entering the credit card business in the US, a market as juicy as it is competitive

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Boosting Direct Bookings in the Age of AI Search

GEO for hotels offers a major opportunity to bypass crowded OTA listings and drive high-intent, direct bookings straight from AI search results

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Unlocking High Value Bookings: Why a GDS Guest is Different

The GDS brings forecasting clarity. With structured bookings and fewer last-minute cancellations, predicting revenue becomes more accurate

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