booking

How Payment Options Impact Your Booking Engine Conversion

Guests are used to one-tap payments or locally trusted methods for most things online. When your booking journey feels rigid, OTAs instantly seem easier

Read more

Is Your Hotel Booking Engine Ready for Winter?

Your OBE doesn’t just capture bookings, it convinces lookers to book. Here are some impactful ways to get your booking engine winter ready to drive bookings

Read more

email icon an a mobile phone reflecting the fact email marketing still drives business outcomes when aligned with and guided by revenue strategy

How to Drive Direct Revenue Through Effective Email Marketing

When powered by clean guest data and guided by revenue strategy, email marketing drives tangible business outcomes

Read more

person breaking down a wall reflecting the need for hotels to break the cycle of ota dependence

How to Break OTA Dependence Without Losing Bookings

If your pricing, visibility, and demand decisions are dictated by OTA behavior, you have lost control of the wheel. Common red flags include:

Read more

Performance Data Reveals Traveler Trends and Hotel Profitability

The analysis covers guest booking and hotel performance data focusing on two key areas: traveler booking behavior and hotel profitability

Read more

Forecasts are Falling: Time to Look Inward and Refine 2026 Plan

A picture of slow growth, margin pressure, and an uneven recovery signals to hoteliers that 2026 forecasts will require more nuance than ever before

Read more

gift with black friday tag next to a laptop and mouse reflecting importance of black friday to hoteliers and the need to identify best practices for success

7 Insights (+ Actions) That Will Make You Say “Yes” to Black Friday

Overall, behaviour confirms that Black Friday is now an extended period, not a day, and that the direct channel can go head‑to‑head with OTAs

Read more

7 Direct Booking Strategies That Don’t Require Lowering Rates

The hotel industry keeps trying to win the direct booking battle on tangible grounds, but these tactics rarely move the needle

Read more

Lead Nurturing for Hotels: From Inquiry to Confirmation

Strategic hotel lead nurturing closes the gap between interest and revenue, transforming casual inquiries into committed stays

Read more

family on a travel holiday

Family First: How Hotels Can Truly Connect with Traveling Parents

More hotels are turning to personalized marketing and exclusive family offers to capture attention and drive direct bookings

Read more