Can we all agree that the cumulative effects of small daily habits—both good and bad—add up to meaningful results over time?
Brush your teeth every day and you’ll avoid cavities. Eat chocolate pie every day, you’ll probably gain weight…
If you were to ask pro athletes and successful business tycoons what made them successful, most would tell you it required many years of hard work and practice.
The same goes for every profession, including hotel marketing; there are no silver bullets or shortcuts to the front of the line.
Just take the example of British cycling coach Sir David Brailsford, whose aggregation of marginal gains philosophy first led his Sky Team to a Tour de France victory in 2012—just three years after its implementation—then fueled subsequent wins in 2013, 2015, 2016 and 2017. The core idea, for Brailsford, was to push his riders to work toward a 1% improvement in everything they do, for a cumulative gain that is much more impactful over time.
“So often we convince ourselves that change is only meaningful if there is some large, visible outcome associated with it,” says writer James Clear. “Whether it is losing weight, building a business, traveling the world or any other goal, we often put pressure on ourselves to make some earth-shattering improvement that everyone will talk about. Meanwhile, improving by just 1 percent isn’t notable (and sometimes it isn’t even noticeable). But it can be just as meaningful, especially in the long run.”
We live by the same philosophy and urge our clients to embrace Brailsford’s daily method for meeting their own goals for success. Based on our 34 years in hotel marketing, here are the 10 daily habits we see that separate the best hotel marketers from the mediocre:
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They check the numbers
Because the best hotel marketers know they’re only as good as their metrics, measurement and tracking of key performance indicators (KPIs) are an ongoing commitment. Savvy marketers are constantly evaluating their efforts, budgets and staff in relation to business mix targets.
