technology

Unified guest data can supercharge both revenue and guest satisfaction. But too many hotels are still operating with fragmented systems

Data silos are becoming an increasing problem for hoteliers operating in a world where hyper-personalization is the expectation

Most of today’s agents are powered by LLMs, which generate probabilistic responses. These systems are powerful, but they’re also unpredictable

Here is the round up of investment, acquisitions, product launches and strategic partnerships during the month of June for our Hotel Technology Expert Partners berner+becker, chatlyn, Cogwheel, mirai, The Hotels […]

The best-of-breed model gained popularity when hotel tech options were few. But while each tool excelled individually, they often didn’t mesh well

Fragmented hotel data management can cost millions in lost revenue each year by providing information without context, and low-accuracy data

For hotel general managers and revenue leaders, TFG’s journey highlights a critical truth: automation doesn’t replace expertise, it amplifies it

With rising customer expectations, fierce competition, and shifting trends, GMs can’t just rely on gut instinct – hotel business intelligence is key now

Revenue management is evolving into a dynamic blend of strategy, experimentation, and technology, with AI playing an increasingly pivotal role

Here is the round up of Hotel Success Stories from our Expert Partners during May, touching on revenue, bookings and guest experience