technology

Website Trends to Watch in 2025 and Beyond

What can we expect in the realm of high-end hotel website design for 2025 and beyond? Let’s explore five standout trends in the luxury hotel landscape

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From CRM to CDP: The Data Shift Hospitality Needs

A CDP can analyze guest behaviors, preferences, and booking history, enabling highly targeted marketing campaigns that resonate with individual guests

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rocks balanced on wooden planks reflecting the challenge with building and scaling a tech stack effectively

Hotel Tech Stack: How to Build and Scale Effectively

Hotels attempting to build or refine their tech stack face plenty of challenges. It can be an overwhelming process, and mistakes can be made

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JLL Survey: Technology is Top Priority for Hotel Operators

Hotel operators measure their return on technology investment by how it improves the guest experience, particularly in terms of service efficiency

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Unlocking Hotel Profitability with AI: Two AI Outcomes

Understanding how AI-driven solutions can be applied in your hotel will streamline operations and unlock new avenues of profitability

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All-in-One Platforms: Convenience or Costly Mistake for Hotels?

Hotels can no longer afford to rely on solutions that do most things well but don’t allow for precision and flexibility needed in a competitive landscape

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Manage by Exception: Automate Everyday Decisions with an RMS

A manage by exception strategy utilizes an RMS to automate repetitive tasks, giving you time to focus on building strategies for your highest demand days

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boy with head in hands and question marks reflecting the challenge of choosing an rms as we get into budget season

Choosing the Right RMS: Key Considerations for Budget Season

Here are the key considerations to guide your decision-making process, along with a breakdown of how different hotel types can benefit from an RMS

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Booking Engines: The Good, Bad & Ugly

There are many Booking Engines , all with different functionalities and capabilities, and they fit into the categories of the good, the bad, and the ugly!

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The Revenue Manager vs. AI: Predicting Hotel Demand

We aim to highlight the evolving role of revenue managers in an industry increasingly influenced by AI and consider how best to integrate tech advancements

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