reputation

How is Your TripAdvisor Ranking Calculated and How to Improve It

To improve your overall tripadvisor rating and ranking you need to look at improving all three of the popularity index factors

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Customer Insights: How Feedback Drives Quality in the Hotel Industry

Customer feedback plays a crucial role in shaping business decisions, driving improvements, and building a strong reputation

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Responding to Hotel Reviews: Everything You Need to Know (2024)

This would not be a complete article on hotel review response if we did not mention the unfortunate results of ignoring your hotel reviews

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Latest Global Statistics, Review Volume and Impact Scores

We noticed that review volume growth is slower than other indicators, such as the number of international arrivals or hotel bookings

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Chargebacks Are Bigger Problem Than Most Hoteliers Think

With poor guest experiences being a main driver of chargebacks, there’s a real risk of creating a vicious cycle that leads to poor reviews and reputation

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smiling guest at check-out reflecting the importance of this last interaction with the guest to reinforce a good experience and improve hotel reputation

How to Use Check-Out to Improve your Hotel Reputation

How can you make the most of check-out to improve guest satisfaction and hotel reputation? Here are four tips that can make a difference

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images of hotels on the hopper app reflecting why hotels should consider it as a legit source for reviews

Hopper Reviews: Is it Legit for Hotels?

Hopper hotel reviews are presented as ‘user ratings’ and your hotel is shown to all Hopper users who are searching for accommodation in your area

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How Smart Review Management Drives Revenue

Grow your hotel’s profitability and digital presence by mastering online review management. Explore practical strategies, understand the guest perspective, and leverage reviews to market your establishment in the digital landscape

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Connecting the Dots Rates, Reviews, Reputation and Demand Hotellistat Discussion YouTube Thumbnail

Connecting the Dots: Rates, Reviews, Reputation and Demand

We look at the data, the potential value, and examples of correlations and cause-effect relationships that could benefit hoteliers

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Proven Strategies to Increase Your Hotel Review Score

Implementing these strategies will help increase your hotel’s review score, which is crucial for attracting more guests and improving your online reputation

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