otas

Brand call centers: How to combat OTA bookings

  NB: This is an article by Doug Kennedy of Kennedy Training Network There are a number of tactics that a reservations sales agent can be trained to use when […]

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Expedia’s new bidding model: Some hotel experts remain skeptical

  Online travel-booking engines rarely change. So any wrinkle introduced by a company is bound to get a lot of close examination. Witness the industry’s attention to Expedia Inc’s gradual […]

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Expedia Accelerator: Final Nail in Coffin of Hotel Profitability

  NB: This is an article by Max Starkov, President & CEO of HeBS Digital Background Though Expedia’s new Accelerator Program has not officially launched, it has been widely discussed […]

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Alitrip looking beyond model of traditional travel OTA

Selling travel isn’t just about product, content, distribution mix or sales strategy anymore. The battle has nudged ahead into a different zone altogether. It’s the world of data, analytics, and […]

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OTAs Auctioning Search Results Bad News for Hotels

  NB: This is an article by Patrick Bosworth, CEO and co-founder of Duetto Just weeks after I wondered whether the OTAs lost some ground to hotel groups in the industry’s […]

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What will the global hotel industry look like in 2017?

NB: This is an article from SiteMinder The global hotel industry has evolved continuously of late and there’s a lot more change to come, according to a new report outlining […]

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Expedia brings Meeting Market out of the shadows

  Expedia’s under-the-radar site Meeting Market is looking to expand beyond its current German base and become a pan-European, if not global, portal for the MICE sector. The site brings […]

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Best Western CEO has concerns over Airbnb (but doesn’t mind selling rooms on it)

  Back in July 2015, Best Western CEO and president David Kong started writing a blog known as “It’s Personal“. “As the name implies, I’ll take on issues that I’m […]

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Ctrip empowers MakeMyTrip in mobile

FLUSHED with funds from Ctrip International’s US$180 million investment in it, MakeMyTrip (MMT) is surging ahead with the goal of being the dominant player in the mobile and accommodation space. […]

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Independent hotels in Europe must adapt to attract new guests in 2016

NB: This is an article by Dai Williams, Managing Director – EMEA, SiteMinder Independent hotels in Europe must find new ways to attract customers during 2016 in order to survive. […]

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