loyalty

3 Guest Retention Myths That Could be Impacting Your Bottom Line

Alongside the many metrics intended to measure performance, guest retention is one of the most valuable for hoteliers to monitor

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Using First Party Data and Personalization to Build Loyalty

. Loyalty isn’t created overnight. It’s a relationship that requires first-party data, a multichannel strategy, and personalization

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Why Independent Hotels Should Have a Loyalty Program

When done right, loyalty programs can be an ideal way to get guests to keep staying at your independent hotel time and time again

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Hotels Inspired to Meet Guest Expectations with Instant Loyalty Rewards

The exchange of goods and services is a critical cog in the wheel of how our world works. NB: This is an article from Laasie As we skim through the […]

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Blending Instant Rewards with Loyalty Programs Leads to Loyal Guests

Hotels can adopt a ‘best of both worlds’ approach, which sees traditional loyalty programs and new-age, instant reward programs working together seamlessly

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Enhance Your Hotel Guest Experience in 15 Practical Ways

A smooth guest experience impacts how they feel about your hotel and services and how they engage with it in the future

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Guest Relationships Are Relationships, Loyalty Has To Be Earned

Believe it or not, guest loyalty isn’t dead. It’s there for the taking – as it always has been – it just needs hotels to work intelligently and personally

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Independent Hoteliers Should Move Beyond Traditional Loyalty Models

Independent hotels can drive direct bookings and enhance guest loyalty with a modern, loyalty platform that allows guests to look, get hooked, and then book

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Is It Worth Independent Hotels Having A Loyalty Program?

The amount of time hotels put into analysing their loyalty programs depends on the resources they have and how dedicated they are to evaluating the program

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Loyalty Shouldn’t Be Lackluster: Reimagine and Reinvigorate

Across industries, marketers and business owners find themselves ruminating over the same question – is loyalty dead?

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