loyalty
3 Guest Retention Myths That Could be Impacting Your Bottom Line
Alongside the many metrics intended to measure performance, guest retention is one of the most valuable for hoteliers to monitor
Using First Party Data and Personalization to Build Loyalty
. Loyalty isn’t created overnight. It’s a relationship that requires first-party data, a multichannel strategy, and personalization
Why Independent Hotels Should Have a Loyalty Program
When done right, loyalty programs can be an ideal way to get guests to keep staying at your independent hotel time and time again
Hotels Inspired to Meet Guest Expectations with Instant Loyalty Rewards
The exchange of goods and services is a critical cog in the wheel of how our world works. NB: This is an article from Laasie As we skim through the […]
Blending Instant Rewards with Loyalty Programs Leads to Loyal Guests
Hotels can adopt a ‘best of both worlds’ approach, which sees traditional loyalty programs and new-age, instant reward programs working together seamlessly
Enhance Your Hotel Guest Experience in 15 Practical Ways
A smooth guest experience impacts how they feel about your hotel and services and how they engage with it in the future
Guest Relationships Are Relationships, Loyalty Has To Be Earned
Believe it or not, guest loyalty isn’t dead. It’s there for the taking – as it always has been – it just needs hotels to work intelligently and personally
Independent Hoteliers Should Move Beyond Traditional Loyalty Models
Independent hotels can drive direct bookings and enhance guest loyalty with a modern, loyalty platform that allows guests to look, get hooked, and then book
Is It Worth Independent Hotels Having A Loyalty Program?
The amount of time hotels put into analysing their loyalty programs depends on the resources they have and how dedicated they are to evaluating the program
Loyalty Shouldn’t Be Lackluster: Reimagine and Reinvigorate
Across industries, marketers and business owners find themselves ruminating over the same question – is loyalty dead?