loyalty

7 Retention Strategies to Increase Guest Loyalty at Your Hotel

There’s no doubt that maintaining guest loyalty can lead to increased profits for your hotel, but the real prize is the guest relationships themselves

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10 Common Pitfalls of Loyalty Programs for Independent Hotels

Whether you’re looking to set up a loyalty program for your property or revising the one you have, steer clear of the following 10 common pitfalls

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3 Guest Retention Myths That Could be Impacting Your Bottom Line

Alongside the many metrics intended to measure performance, guest retention is one of the most valuable for hoteliers to monitor

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Using First Party Data and Personalization to Build Loyalty

. Loyalty isn’t created overnight. It’s a relationship that requires first-party data, a multichannel strategy, and personalization

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Why Independent Hotels Should Have a Loyalty Program

When done right, loyalty programs can be an ideal way to get guests to keep staying at your independent hotel time and time again

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Hotels Inspired to Meet Guest Expectations with Instant Loyalty Rewards

The exchange of goods and services is a critical cog in the wheel of how our world works. NB: This is an article from Laasie As we skim through the […]

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Blending Instant Rewards with Loyalty Programs Leads to Loyal Guests

Hotels can adopt a ‘best of both worlds’ approach, which sees traditional loyalty programs and new-age, instant reward programs working together seamlessly

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Enhance Your Hotel Guest Experience in 15 Practical Ways

A smooth guest experience impacts how they feel about your hotel and services and how they engage with it in the future

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Guest Relationships Are Relationships, Loyalty Has To Be Earned

Believe it or not, guest loyalty isn’t dead. It’s there for the taking – as it always has been – it just needs hotels to work intelligently and personally

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Independent Hoteliers Should Move Beyond Traditional Loyalty Models

Independent hotels can drive direct bookings and enhance guest loyalty with a modern, loyalty platform that allows guests to look, get hooked, and then book

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