hotels

Hoteliers need to proactively address the guest reviews coming in

GuestRevu CEO and Founder, Chris Alexandre, was recently selected to talk to WTM Africa attendees about how guest reviews can help maximise hotel revenue. With nearly every traveller reading a […]

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How to Decide Which Social Video Platform Is Right for You

It’s no secret that social video has been on the rise for the past year, as new features like Instagram Stories and Messenger Day join growing tools like Facebook Live and […]

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How Quality Online Content Impacts Your Hotel’s Performance

The latest trivago webinar focused on how quality online content impacts your hotel’s performance. The 30-minute presentation discussed a lot of useful trends and best practices that hoteliers can use to […]

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Does loyalty exist? Real-life practical approaches

In Part 1 we talked about loyalty – if it exists, what it looks like and if millennials even have it. Now we ask our panel of experts to discuss […]

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How You Can Maximize Your Room Type Sales for Each Season

In part 1 of this blog series “Managing Seasonal Market Changes to Ensure your Hotel Stays on Top”, we discussed Seasonal Distribution and gave some tips on diving into analytics […]

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What Independent Hotels Gain from Flags’ Investments in Direct Channel

In 2016, several major hotel brands launched aggressive campaigns to drive direct bookings. Hilton’s is among the best known, with its catchy “Stop Clicking Around” campaign. The company claimed this […]

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Does loyalty exist? The millennial conundrum

One of the earliest loyalty programs on record dates back to 1793. That’s 223 years ago. We’ve been doing this song and dance for a long, long time. The burning […]

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Why revenue managers can’t rely on historical data

The U.K. and European market is one in constant flux. We’ve seen security threats in key locations such as Paris and Brussels, the drop in value of the pound, the […]

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Managing Seasonal Market Changes to Ensure your Hotel Stays on Top

Seasonal changes can be tough to manage if you do not have a well thought out action plan. What we often see during the low season is hotels aggressively decreasing […]

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How Data Can and Should Impact Your Hotel

Analytics, numbers, and key performance indicators play an important role in every business and your hotel is no different. There are hundreds of different ways to calculate, display and act […]

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