hotels

space man above the earth exploring the frontier of space in the way the hotel industry is exploring ai

Exploring the Frontier of AI in the Hotel Industry (Part 2)

AI has well and truly entered the mainstream and for travellers it’s becoming just as essential as Google and TripAdvisor used to be

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sheep following each other reflecting nature and the positive impact of green sustainability ugc to drive bookings

Sustainability in the Hotel Industry: How Green UGC Drives Bookings

Green sustainability UGC shouldn’t live in a lonely Earth Day folder. It works best when baked into your broader Instagram marketing strategy

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staircase going up reflecting the progress from dashboards to decision engines and how sales teams turn data into profit

How Sales Teams Turn Data into Profit with Decision Engines

Dashboards don’t fail sales leaders because there isn’t enough data but because they’re stuck explaining the past

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two gauges showing conversion rate reflecting the importance of direct channel benchmarking to provide context

Understanding Direct Channel Benchmarking and Key Metrics

Direct channel benchmarking provides that context. For revenue and digital leaders, benchmarking is no longer optional. It is strategic

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When AI Books the Room, Who Owns the Guest Relationship?

If the conversation becomes the storefront, and the storefront shapes the shortlist, who ultimately owns the guest relationship?

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Break Even in High Cost World: Smarter Hotel Expense Strategies

The key to protecting margins while maintaining service quality is to move away from blanket cost-cutting toward precision optimization

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How to Get ChatGPT to Recommend Your Hotel

To ensure your hotel isn’t just visible but recommended by AI tools, you need to speak their language Here are 3 feasible strategies to align your hotel

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How Reputation Management Impacts Visibility and Bookings

If your reviews improve, your visibility improves. When your visibility improves, more travelers see and click on your property

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Hidden Cost of OTAs: Chargebacks You Didn’t Sign Up For

When hotels partner with OTAs, they expect bookings, visibility and revenue. What they don’t expect is a stream of chargebacks that show up later

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Predatory OTAs Are Hijacking Your Boutique Hotel Bookings

A growing network of predatory OTAs and rogue affiliates are aggressively bidding on boutique hotel brand names and siphoning off your most valuable guests

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