hotels
Exploring the Frontier of AI in the Hotel Industry (Part 2)
AI has well and truly entered the mainstream and for travellers it’s becoming just as essential as Google and TripAdvisor used to be
Sustainability in the Hotel Industry: How Green UGC Drives Bookings
Green sustainability UGC shouldn’t live in a lonely Earth Day folder. It works best when baked into your broader Instagram marketing strategy
How Sales Teams Turn Data into Profit with Decision Engines
Dashboards don’t fail sales leaders because there isn’t enough data but because they’re stuck explaining the past
Understanding Direct Channel Benchmarking and Key Metrics
Direct channel benchmarking provides that context. For revenue and digital leaders, benchmarking is no longer optional. It is strategic
When AI Books the Room, Who Owns the Guest Relationship?
If the conversation becomes the storefront, and the storefront shapes the shortlist, who ultimately owns the guest relationship?
Break Even in High Cost World: Smarter Hotel Expense Strategies
The key to protecting margins while maintaining service quality is to move away from blanket cost-cutting toward precision optimization
How to Get ChatGPT to Recommend Your Hotel
To ensure your hotel isn’t just visible but recommended by AI tools, you need to speak their language Here are 3 feasible strategies to align your hotel
How Reputation Management Impacts Visibility and Bookings
If your reviews improve, your visibility improves. When your visibility improves, more travelers see and click on your property
Hidden Cost of OTAs: Chargebacks You Didn’t Sign Up For
When hotels partner with OTAs, they expect bookings, visibility and revenue. What they don’t expect is a stream of chargebacks that show up later
Predatory OTAs Are Hijacking Your Boutique Hotel Bookings
A growing network of predatory OTAs and rogue affiliates are aggressively bidding on boutique hotel brand names and siphoning off your most valuable guests
