groups

The Guest Has Arrived. The Card Has Not

Payment isn’t just a back-office issue; it’s central to guest experience. When it doesn’t work, it creates confusion for the hotel and traveller friction

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Hotel Attrition: Managing Group Room Blocks for Maximum Profit

The best group bookings don’t just fill rooms; they maximize every revenue opportunity your hotel offers by aligning with your revenue management strategy

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13 Promotion Strategies to Boost Holiday Group Sales and Revenue

Here are 13 actionable promotion ideas designed to help you not just fill rooms, but also maximize revenue from every part of your property

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business group at a small hotel venue

7 Ways for Hotels to Capture Profitable Group Business

Whether you’re a revenue manager, sales manager, or GM, here are seven key areas to focus on in your group revenue strategy

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Hotel Commercial Strategy in University Markets

A successful commercial approach in these markets hinges on understanding the university’s influence and how demand fluctuates throughout the year

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Why Relationship Data is Vital for Hotel Group Sales Teams

For hotel group sales managers, “relationship data” is the key to unlocking deeper connections with clients and driving meaningful results

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Group Travel Trends: Elevate Your Hotel with Unique Experiences

Gone are the days when group travel was limited to meetings, meals, and departures. Hotel group business is contingent on providing the fun

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Revenue Management Strategies for MICE and Group Segments

As a revenue manager, you may not always be on the frontline of MICE (meetings, incentives, conferences, and exhibitions) and group segments, but their influence is undeniable. NB: This is […]

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business group at a small hotel venue

What is the Real Value of Group Business to Your Hotel

Evaluating value of a group lead more broadly than just booked bedrooms and events enables you to improve pricing decisions, occupancy, and the bottom line

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Aligning Sales and Revenue Management to Drive Group Sales

The symbiotic integration of sales and revenue management ushers in a transformative era in hospitality group sales

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