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person on the phone at hotel front desk possibly cross selling to a guest

Beyond the Room: The Art of Cross-Selling in Hospitality

When done well, cross‑selling creates value for everyone: smoother, more personalized experience for the guest and stronger hotel performance

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person on a laptop making a hotel search and booking online illustrating the importance for hotels to ensure their property appears in chatgpt gemini and perplexity

How to Make Your Hotel Appear in AI Search Tools

In this article, we’ll explore how AI search tools work and how you can make sure your hotel gets mentioned in their responses

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person using ai to search on a laptop reflecting the importance for hotels to rethink hotel search and distribution in the agentic era

AEO & GEO for Hotels: How to Optimise for AI Search

If you’ve never heard of AEO or GEO for hotels, you’re not that far behind. The way we search for information online is evolving fast

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guest luggage at a boutique hotel reflecting how ai powered travel planning is reshaping research and booking

AI in Hospitality: Booking, Distribution & Personalization

AI models take a different approach. They base suggestions on the user’s concrete request, past behavior, reviews, and the options available in the market

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man using spreadsheets illustrating an outdated approach to business intelligence or decision intelligence

Why Hotel Spreadsheets Addiction Costs More Than You Think

Your revenue manager is at the office, buried in spreadsheets, frantically copying and pasting data before the morning revenue meeting. Sound familiar?

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chatgpt on a mobile phone illustrating how ai search could fundamentally impact how hotels win the ai visibility game

Four Pillars That Help Smart Hotels Win the AI Visibility Game

The window for easy wins is closing. Every month hotels wait, AI agents learn to recommend competitors with better data infrastructure

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bookboost image for article about the hidden reason your hotel segmentation is not working

The Hidden Reason Your Hotel Segmentation Is Not Working

No matter how hard you try, the truth is that your segmentation strategy won’t work unless you have the right data to power the filters

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pie graph with a slice separated reflecting net revenue and the increasing importance of turning it into action

Is Your Rate Strategy Built for Market You Have or One You Want?

Wishful thinking is not a rate strategy. It’s a distraction. And in a market this dynamic, it’s one you can’t afford

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person holding a mobile with hotel website open possibly about to make a booking illustrating the power of mobile and AI

Mobile & AI: The Power Duo Driving Direct Hotel Booking

Two forces are leading the transformation in the way guests are booking hotels: mobile and artificial intelligence (AI). Hotels must adapt!

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a female face with a data overlay reflecting the importance for hotels to ensure their forecasting is guided by data but refined by people

Forecasting Should be Guided by Data and Refined by Humans

Having data isn’t the same as having strategic foresight. The critical gap lies in turning raw data into accurate forecasting that you can trust and act on

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