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Cancellations and no-shows will never be a highlight, but with the right strategies, they don’t have to be the bane of your existence either

There are several strategies you can try to implement to reach out to your guests after their booking has finished

From “silent travel” to “purposeful journeys,” here’s a look at the key travel trends set to define the year ahead

Let me start by saying, in my humble opinion, the Digital Markets Act is needed and positive for the ecosystem. The difficulty stems from interpretation

Traditional forecasting models no longer cut it. Relying on historical data hinders performance. Demand is constantly influenced by new factors

The week of Black Friday is one of the lowest in terms of prices due to applied discounts, although price drop is smaller than booking volume increase

What are the pros and cons of different distribution channels? How can you stand out? Here are the essentials of hotel distribution and pricing

Here’s how you can leverage this peak booking season to cut OTA commissions and make direct bookings your new norm

CPOR isn’t just about tracking costs; it’s a reflection of how well (or poorly) you’re managing your hotel’s daily operations

In addition to aligning offers with guest behavior and preferences, some rate plans are designed to reward desired traveler behavior