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millennial guests at a hotel illustrating the impact they have on booking trends and hotels need to know to drive guest experience and revenue in 2024

10 Booking Trends and Stats to Drive Guest Experience and Revenue

Hotels have an incredible opportunity to exceed guest expectations and maximize revenue potential with the help of new-age tools and processes

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silos grain towers like hotel data in legacy systems

When You Gatekeep Data, Everyone Loses

By freeing up access to data across your hotel, you empower real data-driven decision making across the board and have a clear competitive advantage

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sign showing rooms available reflecting importance for small hotels to really focus on effective forecasting strategies

Hotel Forecasting Methods for Small Hotels

Demand forecasting in hotel industry businesses can take a few different forms. Three of the most common hotel forecasting methods include:

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a female face with data overlayed reflecting importance for hotels to democratize their data as a first step to successful revenue performance

Democratizing Data is First Step to Successful Revenue Performance

If you trust your data and tools, the barriers to empowering your your revenue managers to make data-driven decisions should naturally fade away

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magnet drawing a block out reflecting the need to balance guest loyalty with new customer acquisition

Is Customer Loyalty Overrated? Acquisition May be More Profitable

Nurturing existing guest loyalty is important, but don’t underestimate the power of casting a wide net and reeling in new prospects

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person clicking on a dollar sign reflecting additional revenue for hotels through sales of extras in their direct channel

Challenges of Selling ‘Extras’ in Your Direct Channel

We’ll cover why hotels should offer extras, some best practices on how to market them and finally some tips on how to streamline your operations

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hotel reception bell being held by a robot reflecting the impact ai and technology will have on the future hotel experience

How AI Will Shape the Future Hotel Experience

We delve into how AI will revolutionize the hotel sector, transforming everything from personalized guest experiences to operational efficiency

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the words online booking on a computer keyboard reflecting importance to hotels of perfecting the craft of a high converting website

Perfecting the Craft of High Converting Websites

By embracing these best practices, you can create a digital website masterpiece that dazzles and delights, leaving guests eager to embark on their adventure

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easter eggs signalling the spring season and importance for hotels to start thinking about offers and campaigns

Hop Into Increased Direct Bookings This Easter

This targeted approach allows hotels to forge meaningful connections with guests, crafting memorable stays that capitalize on the festive Easter atmosphere

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lady in a wheelchair looking at a laptop possibly an ada complaint hotel website

Elevate Customer Acquisition with ADA Compliant Booking Engine

Achieving ADA compliance isn’t just about avoiding legal complications – it’s also a smart business move to grow your brand and reach more potential guests

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