distribution

man burning money reflecting the hidden cost of ota rate leakage when hotels compete against themselves

The Hidden Cost of OTA Rate Leakage

This comes down to commercial ownership. The strongest-performing hotels are not necessarily the ones with the widest OTA exposure

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4 forms of light reflecting the evolution of hotel booking behaviour from the yellow pages to ai

From Yellow Pages to AI: Hotel Booking Behaviour Is Changing

Guests have always compared options before booking. The difference is that technology has made the process dramatically easier

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young person in new york looking at the mas of adverts reflecting the shift to a new billboard effect and why chatgpt has become the next front line of hotel distribution

The New Billboard Effect: ChatGPT the Next Front Line of Distribution

The question is not whether AI affects distribution; it already does. It is how deliberately hotels choose to compete in this new front line of visibility

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AI is Reshaping Hotel Demand Requiring a Distribution Rethink

In a world where AI is shaping every travel decision, distribution is no longer just about visibility. It is your most powerful lever for protecting profit

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map of different coloured dots in the shape of europe illustrating what the iran conflict could mean for european travel destinations

Wars Reshape Travel: What the Iran Conflict Means for Europe

Instability reshapes travel behaviour. Hotels must revisit source markets, recalibrate pricing, and adjust distribution strategies with speed

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keyboard with a red thumb pointing down reflecting the impact of ai as it drives guests away from hotel website and into conversation apps

How AI Shifts Guests from Website Browsing to Conversation

The role of the website as an interface will be threatened as it faces increasing competition from conversational channels that operate outside a browser

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How to Conduct an Effective Hotel Displacement Analysis

A hotel displacement analysis helps bring structure to complexity, as outlined below in the discussion of three key factors that should inform your approach

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Hotels Are Paying for Guests They Already Own

Across paid search, retargeting, metasearch, and OTA channels, hotels routinely pay to convert guests who had already made the decision to book them

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Real Reason Guests Book Via an OTA Instead of Your Website

Hotels do not solve OTA dependence by making the checkout path slightly better but by controlling more of the moment of introduction

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Bookings Aren’t Revenue: When OTA Revenue Leakage Happens

To maximize revenue performance, you need to understand not only where bookings come from, but also how much profit each channel delivers

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