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10 Ways to Engage Your Followers on Instagram

Instagram for Hotels: What to Post and Features to Use

Instagram has changed significantly. Here’s a breakdown of the different features and how they can be used in your hotel marketing strategy

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Hotel Direct Booking Video 3 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about ways Hotels can increase their chance to convert those lookers into bookers

Hotel Direct Booking (Pt3): Turn Your Lookers into Bookers

Today, in the final video 3, our panel consider ways Hotels can increase their chance to convert those guests looking into direct booking

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Hotel Direct Booking Video 2 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel website more appealing and sticky

Hotel Direct Booking (Pt2): Make Your Website Appealing (Sticky)

Continuing our video series, today in video 2 we look at how hoteliers can make their hotel website more engaging and sticky

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Hotel Direct Booking Video 1 Thumbnail image for discussion with Userguest Cendyn and Cloudbeds about making your hotel more attractive

Hotel Direct Booking (Pt 1): Make Your Hotel Attractive

This is video 1 of a 3 video series about hotel direct booking. In this video we focus on how your marketing and distribution could make you more attractive

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a heart reflecting how important it is for a hotel to enhance the guest experience to build a strong reputation and loyalty

36 Actionable Ideas to Enhance Hotel Guest Experience

You must use what you know about your hotel guest segments to craft personalized touchpoints throughout the guest journey to deliver impactful experiences

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sign showing rooms available reflecting importance for small hotels to really focus on effective forecasting strategies

11 Hotel eCommerce Strategies For Selling More Rooms Online

Success in eCommerce is about more than visibility. It’s also about providing a frictionless booking experience – guest expectations are higher than ever

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the words online booking on a computer keyboard reflecting importance to hotels of perfecting the craft of a high converting website

13 Ways to Attract More Direct Bookings for Your Hotel

Increasing direct bookings requires cleverness and creativity, but is well worth it to own your guest data and earn more revenue!

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man in hotel pool looking out of city skyline reflecting positive impact of hotels identifying guest expectations to deliver strong feedback, reviews and reputation

5 Types Of Guest Expectations & How To Identify Them

Meeting guest expectations is not only essential to ensuring guest satisfaction, but crucial to improving your reputation through positive feedback

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tiktok video of influencer at a hotel

TikTok for Hotels: 9 Best Practices & Examples to Get You Started

As a hotel operator, you may be hesitant to add one more social media platform to your list; however, here’s why you should prioritize TikTok

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pie graph with a slice separated slightly reflecting the relevance of revpam as a hotel metric and it's value above and beyond revpar

Why Aren’t Hoteliers Talking About the Most Valuable Metric: GOPPAR?

The metric we should pay attention to is GOPPAR because it’s the funds a hotelier has to work with. Why doesn’t GOPPAR have its own index like RevPAR does?

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