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Correlation and causation are two different things. Confusing them can lead to misguided conclusions. These errors could be prevented with causal AI

Not only is managing your reputation about presenting your hotel in the best light, but also ensuring you remain receptive to customer feedback

Built entirely in-house, Cloudbeds Insights is native to their PMS and is designed to reduce the hotel sector’s reliance on industry-agnostic BI solutions

Average rate index (ARI) is a metric that hoteliers can evaluate performance of their room rates relative to a group of competitors during a specific period

The goal of reputation pricing is to understand perceived value and increase it over time. This process involves revenue managers, marketing and operations

By strategically navigating the RFP landscape, your hotel can secure more group business, elevate its reputation and drive growth

Getting started on an unfamiliar platform, like TikTok, can be intimidating for hotel brands, but here are a few tips to help get you started

Hospitality businesses that dedicate time to their marketing efforts utilizing the latest in technology will reap significant benefits in 2024

Hotel Leaders must be ready for a seismic shift in traveler behavior that affects everything from demand and distribution patterns to length of stay

While for some hoteliers it’s best to avoid overbooking altogether, for others, a good strategy can increase revenue and improve occupancy