booking
4 Ways to Increase Your ROX Through Guest Communication
By approaching communication strategically, hotels can create moments that matter and strengthen their ROX. Here are four key ways:
Barriers Agentic AI Must Cross to be a Hotel Distribution Channel
AI making bookings can sound exciting, but in hotel reservations, this vision faces hurdles which could stop it from becoming a distribution channel
Demand Doesn’t Live in Your PMS Anymore
What hoteliers need is a more dynamic approach, going beyond pace and pick-up reports and actually reflects what’s driving demand today
The New Face of Google Search Engine Results Page (SERP)
Historically, we’ve seen the same key elements in the Search Engine Results Page (SERP): ads placed at the top, a map or local listings beneath, and organic results taking up […]
How to Reduce Hotel Booking Abandonment
While hotel booking abandonment shares some similarities to eCommerce cart abandonment, booking abandonment is more complex due to the following factors
What ChatGPT Agent Could Mean for Hotel Bookings
ChatGPT agent can navigate websites and execute multi-step workflows independently, raising questions about its impact on hotel discovery and booking
How to Use Hotel Gift Card Solutions to Increase Revenue
The best gift card solutions don’t work in isolation, they thrive when woven into your larger marketing and guest engagement strategy
Why Are Reviews And Ratings Important For Hotel Metasearch?
In the competitive hotel metasearch landscape, reviews and ratings are more than just numbers, they are powerful tools that influence your online visibility
Has Google Gemini Just Made Metasearch More Important?
Google has started to integrate hotel ads into the results delivered by its Gemini AI, potentially making metasearch an even more vital marketing channel
Guests More Rate Conscious, Shorter Booking Windows Normal
Inflation may be easing, but budget awareness hasn’t gone away. Tariff turbulence continues to weigh heavily. Balance rate optimization with perceived value
