upselling

The biggest issue we had with upselling were COVID-related issues. We were able to work through those with ROOMDEX to maximize our offerings and revenues

There is a general consensus that a good room upselling strategy brings a lot of value to the hotel. We summarise it in four points:

Inspiring your guests to spend more starts before they even set foot in your Hotel. Make it effortless for your guests to spend and they will spend more!

By getting creative with upsell ideas, you expand your revenue generation abilities and boost your profits. A stronger bottom line means a healthier hotel

This study provides an overview of current upselling approaches in the hotel industry. It shows there is room for both online and offline upselling channels

Few hotels have reached maximum occupancy for any substantial amount of time, so there is almost always a wide array of inventory for upselling

Upselling has recently been seen as a way to re-capture revenue. However, many properties limit themselves to upselling only at front desk during check-in

Let’s be honest, email content can be boring, the challenge in upselling often lies in making your guests click through to your offering in the first place

While your mission as a hotel is to provide memorable and exceptional guest experiences for your guests, your goal is to earn capital and grow revenue

Not only does self-service and automation of guest services deliver both convenience and cost savings but also improves customer service and increase sales