Reviews
Power of Sentiment Analysis to Upgrade Hotel Guest Experience
Analyzing guest sentiment allows hotels to gauge overall satisfaction levels, identify areas for improvement, and tailor services to meet guest expectations
10 Tips to Increase Revenue Through Improved Guest Experience
Improving the guest experience is not just about adding luxury amenities – it’s about personalized, seamless, and memorable stays that resonate with guests
Get More Hotel Reviews: 9 Survey Distribution Best Practices
Start applying these distribution strategies today and watch how guest reviews can collectively elevate your hotel to new heights
5 Ways to Turn a Negative Review Into a Positive
Here are five key strategies to help you turn a negative review into an opportunity for growth and improvement
Unlocking the Power of Review Mining For Enhanced Performance
We delve into the concept of review mining and explore how you can harness this powerful tool to stay ahead in a competitive industry
How to Improve Hotel Ratings: Boosting Positive Reviews
Responding to reviews demonstrates your commitment to guest satisfaction, it also illustrates to future guests your level of service
Tripadvisor Ranking: Factors to Improve Your Hotel
Tripadvisor announced some changes to its ranking algorithm and the way it displays popular hotels – and it appears to be good news for hoteliers
From Reviews to Revenue: Using Social Media for Direct Bookings
From reviews to revenue, the journey to enhancing direct bookings lies in effectively utilizing guest reviews and social media
How to Attract More Guests to Increase Direct Bookings and Visibility
To fully grasp how to improve your hotel’s online reputation and increase direct bookings, it’s crucial to understand your guests booking journey
Crafting a Strategic Reputation Action Plan for Your Hotel Portfolio
Post-pandemic, hotels felt insulated within their 4-star reputation, but one-in-five travelers would not look at reviews that are more than two months old
