Reviews

5 Ways to Drive Revenue with Higher Guest Satisfaction

For great guest experiences that convert into higher revenue, you need streamlined operations, clear guest communication and detailed guest intelligence

Read more

hotel breakfast layout can be appealing to guests when booking and can drive revenue and profit

The Hidden Profit Potential of the Hotel Breakfast

On OTAs guests use “breakfast included” as a primary search filter. When it comes to maximizing profit, breakfast can be an overlooked revenue booster

Read more

Proactively Cultivate Guest Reviews for Success

Hoteliers are busy and reviews can pile up. Letting reviews go unanswered is not a good look and can impact your ability to attract new guests

Read more

How Guest Reviews Impact Decision Making

Tracking your competitors’ reviews gives you more leverage. You can use your competitors’ reviews to see where your hotel you should be marketing more

Read more

Reputation Resolutions for 2022

As travelers set sights on more travel and more experiences, hoteliers must prioritize improving their hotel reputation and expanding their digital presence

Read more

traveller looking at hotel reviews on a laptop

5 Tips to Leverage Guest Reviews on Your Hotel Website

With the majority of travelers looking for reassurance, there is a significant risk they leave your hotel website (without booking) to check reviews on OTAs

Read more

Top Hotel Review Sites and How to Manage Them

There is no mistaking the importance of online reviews for hospitality. 85% customers trust an online review before making a booking

Read more

How To Be #1 in The World on Tripadvisor

The most well known review site in this industry is Tripadvisor, and, naturally, all hotels want to get the best possible reviews and comments

Read more

Driving More Accurate Reviews In Hospitality

When looking at online hotel and lodging reviews, consumers and even hotel management know to take stars, or lack thereof, with a grain of salt

Read more

Guest Experience is the New Marketing

As much as travelers want to hear what a guest has to say about your hotel, they also want to see your hotel’s responses

Read more