reservations

The risk of cancelled reservations is something inevitable for every hospitality property. NB: This is an article from yieldPlanet Some guests will always cancel the reservation for different reasons, but […]

Unlike off-peak season, shoulder season isn’t a time when business is low. However, if overlooked, hotels don’t have a strategy to keep business flowing

To answer my original question, ‘do we love BOB?’  The answer is a resounding YES!  But should we trust him?  Most definitely NOT!

When revenue managers find the right mix of KPIs, they can determine clear ways to increase hotel revenue for their properties

Smart revenue managers will be helping their hotel’s operation leaders focus on generating even more revenue from the transient segments

Do you know what hotel sales and reservation KPIs you should focus on to sell more rooms while providing excellent service?

Real-time reservations are one of the easiest ways to increase profitability through upselling and paying less commission to third party reservation sites

Adopting these techniques to convert existing demand and create demand from new sources, you’ll put your hotel in a position to outperform your competitors

The challenge with this approach to measuring demand is that these benchmarking services only measure converted demand for hotels

The team started to look for an effective way to elevate the online guests experience and engage with those visitors before abandoning the website