Hotels

Expedia Is Trying to Become More Like Booking.com

  You might call it the Booking.com-ization of Expedia. Expedia’s recent launch of its hotel Accelerator program, which enables properties to bid to move higher in search results on Expedia hotel […]

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Hotels must personalise or risk perishing

  Hotels must personalise service and retain the human touch when introducing cutting-edge technology, according to a new report from business advisory company Grant Thornton. The power of personal: Hotels […]

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Consumers find trust in hotel websites over other sources

  Digital agency Fuel has released its annual research on how leisure travellers are researching and booking hotels. The agency, which specialises in marketing for hotels, says it has compiled […]

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Small hotels get more direct reservations

  Direct phone calls, emails and walk-ins account for one in every three reservations made within the small accommodation industry, Little Hotelier has found. The finding is part of the […]

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Expedia: pay-for-positioning program riles hotel trade group

  Expedia is broadening a program that gives a more prominent listing position to hotel operators in exchange for paying a higher commission on bookings. The program is an attempt […]

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PwC: Robust outlook for Europe but Revenue weaker

  A “robust” forecast for European travel is expected to drive hotel trading but revenue growth will remain weaker after an exceptional 2015, according to PwC’s latest European hotels forecast. […]

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Expedia’s new tool that lets a hotel email with its bookers

  Expedia has been doing roadshows at industry events for marketing and sales hotel professionals to introduce its tool for direct communication between guests (who book through the online travel […]

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2 Guest Segmentation Algorithms Every Revenue Manager Will Be Using

  NB: This is an article by Robert Hernandez, Revenue Discovery Analyst at Origin World Labs The most popular pricing algorithms are great for optimizing Rooms Revenue, but fall short when […]

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US RevPAR Forecast Trimmed on Weak Transient Trends

  NB: This is an article from Fitch Ratings Fitch Ratings has lowered its 2016 U.S. RevPAR growth forecast to 4%-5% from 4%-6%. RevPAR growth will not likely exceed 5% […]

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Convert OTA Guests to In-House Bookings: 5 Ways to Succeed

  NB: This is an article by Pete DiMaio of Fuel Travel We recently met with a hotel whose occupancy was comprised nearly 50% by OTA bookings. One out of […]

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