Hotels

AI Didn’t Break Hotel Marketing. It Reveals Where Demand Starts

Organizations that influence traveler introduction earlier in the journey gain disproportionate marketing visibility within AI-mediated discovery

Read more

Top Tips for Taking Reservations at the Front Desk

Whilst 80 percent of guests say it’s important to complete their reservations online, that still leaves one in five who will book through offline methods

Read more

How to Maximize the Revenue Potential of Hotel Function Spaces

Event space revenue extends beyond basic rental charges for the space. Think about F&B, catering, A/V equipment leases, and event-specific services

Read more

Maximizing Revenue with Smart Restrictions

With major events we know rates are going to be sky high, but the real revenue opportunity for standing out is in restriction management

Read more

space man above the earth exploring the frontier of space in the way the hotel industry is exploring ai

Exploring the Frontier of AI in the Hotel Industry (Part 2)

AI has well and truly entered the mainstream and for travellers it’s becoming just as essential as Google and TripAdvisor used to be

Read more

sheep following each other reflecting nature and the positive impact of green sustainability ugc to drive bookings

Sustainability in the Hotel Industry: How Green UGC Drives Bookings

Green sustainability UGC shouldn’t live in a lonely Earth Day folder. It works best when baked into your broader Instagram marketing strategy

Read more

staircase going up reflecting the progress from dashboards to decision engines and how sales teams turn data into profit

How Sales Teams Turn Data into Profit with Decision Engines

Dashboards don’t fail sales leaders because there isn’t enough data but because they’re stuck explaining the past

Read more

two gauges showing conversion rate reflecting the importance of direct channel benchmarking to provide context

Understanding Direct Channel Benchmarking and Key Metrics

Direct channel benchmarking provides that context. For revenue and digital leaders, benchmarking is no longer optional. It is strategic

Read more

When AI Books the Room, Who Owns the Guest Relationship?

If the conversation becomes the storefront, and the storefront shapes the shortlist, who ultimately owns the guest relationship?

Read more

Break Even in High Cost World: Smarter Hotel Expense Strategies

The key to protecting margins while maintaining service quality is to move away from blanket cost-cutting toward precision optimization

Read more