Airlines

Can You Dare to Dream of Variable Capacity in RM?

In an environment where the whole basis for RM is optimal allocation of fixed capacity, is there another way? RM forecasts demand, no-shows and allocates seats. But what if the […]

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Airline Dynamic Pricing: Using Advanced Data Science for Optimum Pricing Strategies

As we look at the major trends in the travel industry, one thing is clear – the future of travel retail will become more and more personalized. Airlines want to […]

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aircraft coming into land provides flight search data useful to hotel revenue managers

The True Essence of Hotel Revenue Management

In 1972, an employee of British Overseas Airways Corporation by the name of Ken Littlewood provided the genesis of what has become today’s revenue management (RM) discipline. NB: This is […]

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Special Report: The future of airline distribution

The airline-GDS distribution battle threatens growing fragmentation. Smaller agents are stuck in the middle of a battle over distribution between airlines and GDSs and being denied access to full fare […]

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Planet ‘total offer’: the coming revolution in airline merchandising

When three global technology trends combine with two industry-specific trends, can the planets align to transform the online relationship between airline and travellers? For decades, airlines have worked to perfect […]

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Lawmakers Take Aim at Airfare Pricing, Transparency

For years, airlines have been known to cling to outdated and even antiquated technology, afraid that upgrading their tech infrastructure could lead to the catastrophic downages that have affected most […]

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What airline pricing needs: a dynamically new approach!

Could it be that pricing opportunities, despite sophisticated airline RM systems, are still not being exploited fully by most airlines? That is the view of an airline revenue management specialist […]

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Travel sites push for easier air fare comparison, airlines oppose move

As airlines charge extra for baggage while adding more fee-based amenities like premium seating and in-flight wi-fi, it’s getting more difficult for travelers to compare the cost of a flight […]

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Airlines look east: China and South-east Asia drive distribution changes

Airlines, particularly, those in the West should start looking east, specifically, to China to understand where mobile, ecommerce and payments are headed. That was the message from Hugh Aiken, senior […]

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Travelers turn to Facebook Messenger for better customer service

When Karen Korr wanted to change part of her European itinerary, she didn’t call Travelocity, her online travel agency. She didn’t send an email or a text message, either. Instead, […]

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