Airlines

The Digital Hotel Guest Journey is Broken – What Can Airlines Teach Us?

But enough with the excuses: what can hotels learn from airlines in terms of digital pre-, during- and post stay guest experiences?

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10 Ways Airlines Use Artificial Intelligence and Data Science

Collecting and crunching data about customers, airlines understand passengers’ tastes. So, revenue managers start from measuring willingness to pay (WTP)

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Airline Ancillary Revenue Projected to Reach $65.8 Billion in 2021

In 2012, ancillary revenue per passenger was estimated to be $12.13; by 2019 this had increased to $23.91, and the 2021 projection is $27.60

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Next in Loyalty: Eight Levers to Turn Customers Into Fans

Understanding eight levers that significantly impact the performance of loyalty programs can help companies extract the most from their membership programs

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Airline Dynamic Pricing Strategy: Current Problems and Continuous Pricing

Let’s talk about the current methods of dynamic pricing and how the techniques are maturing to match the current airline distribution market

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The Current State of Airline Pricing post-Covid

Traditional means of pricing based on time to departure is now irrelevant as most of the bookings are being made in a shorter, condensed booking window

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Positive Momentum Continues For Return To Business Travel (GBTA Poll)

Nearly a quarter of poll respondents said their company has resumed non-essential business travel, or that the company has in place a plan to resume travel

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Negative Passenger Demand Trend Continued in February

The IATA announced that passenger traffic fell in February 2021, both compared to pre-COVID levels (Feb 2019) and to the immediate month prior (Jan 2021)

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Maximizing Airport Revenue in Era of Smart Data Tech and Personalization

An airport can finally sift through such metrics in a timely manner and can begin to tailor experiences and boost revenue earning opportunities

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Airline Revenue Volatility Here to Stay: What can Pricing Teams do?

With airlines in need of capital, revenue and pricing managers will need a change in their approach to reorient the airline revenue management framework

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