Airlines
Lufthansa GDS fee poised to start
Lufthansa will charge UK agents £11.30 per GDS booking from Tuesday as it remains committed to transforming distribution by imposing a worldwide Distribution Cost Charge (DCC). The carrier’s UK regional […]
How Distribution Systems Are Like Seat Belts
Many of us with children have faced the question: “Why do I have to wear a seat belt?” Most people use them, of course, because there’s no great alternative for […]
Future of Ancillary Revenue Success: Personalisation
Airlines can unlock a new source of revenue with personalized ancillary sales that will please travelers instead of leaving them indifferent. Perfect offerings that will increase profits are waiting for […]
Hotels Should Copy Airline Revenue Management Techniques
Although hotels have practiced some of the most fundamental basics of revenue management throughout the ages, such as adjusting rates according to seasonal demand patterns and planned special events, it […]
Technologies bringing market-of-one closer in business travel
Carlson Wagonlit Travel has identified five key trends which will have the greatest impact on business travel going forward. The ‘Faster, Smarter, better?’ study highlights mobile technologies, customisation, the sharing […]
Travel industry must accept freedom in distribution
If you go out to buy a new car the dealer will tell you the cost for the basic vehicle. Then they let you select the extras, such as sat-nav […]
Amadeus slots a major piece into its merchandising puzzle
Amadeus slotted a key element of its merchandising jigsaw into place last week with the launch of a Customer Experience Management system. The technology is central to the distribution giant’s vision […]
Airlines seek more bookings by pulling fares from travel sites
Airlines are increasingly pushing and prodding travelers to book flights through their own websites, where they can sell more services like in-flight entertainment and add-ons like hotel reservations. They also […]
The end of dynamic packaging?
Industry consultant Andy Cooper considers whether recent developments mean the end of the dynamic packaging era I read with interest Steve Endacott’s recent viewthat HM Revenue and Customs may have Flight-Plus […]