Airlines
The New World of Distribution: Spectrum not Binary
After the turn of the century, distribution in the airline industry was a relatively simple affair. Direct distribution meant the customer going straight to an airline’s website to make their […]
How Big Data Is Driving Loyalty Program Revenue
It’s often thought that loyalty programs are designed to reward customers with special offers, treats, and discounts in the hope of retaining their business and encouraging customers to spend more […]
Next-Gen Revenue Management: Innovating analyst productivity through real-time data
Current revenue-management systems were not designed to handle vast amounts of data. Therefore, in the near future, they will not be equipped to handle today’s progression of Big Data. New […]
Data, data and more data: travel’s big driver in 2017
On Day One of the Atlanta Summit last week, senior executives from Wyndham, Kimpton, Tauck, Delta Airlines and more, identified numerous ways to put data into action Travel companies, big […]
90pc of travelers want to use mobile devices to search for flights
Despite strong profit projections in the past year, a new report from CellPointMobile claims that airlines are not taking full advantage of mobile solutions for their ecommerce infrastructures. The findings, […]
Shooting the big data arrow to capture consumer hearts
In an age of the promises of Big Data, can travel brands finally win the hearts (and spend) of customers? Chris Nurko, global chairman of FutureBrand, believes that as hospitality brands […]
Airlines presented with in-flight ancillary opportunities via Wi-Fi rollout
2017 may only be a few weeks old but for a number of carriers, particularly those in Europe, it is shaping up to be a landmark year. While in-flight Wi-Fi […]
Lessons in revenue with precision pricing from United Airlines
One innovation that is being discussed in airline revenue management is more granular pricing and inventory management. Current RM systems often limit the number of ‘inventory buckets’; by this I […]
The click is dead – all channels lead to mobile
Airlines, hotels, tour operators and rail providers, among other segments of the travel industry, are focusing on having the right presence across multiple channels. More importantly, they are looking at […]
How to optimise the upsell of branded airline fares
Price may be important for consumers but that doesn’t mean they always choose the lowest fare. Airlines that offer fare families, or branded fares, are experiencing a wide range of […]
