technology

Big Data and the Hotel Stay: The Critical Connection

The industry buzz around “Big Data” is deafening. ‘Big Data Analytics ‘ – its uses, abuses, and place in the playbook of travel technology tools – has filled hundreds of […]

Read more

Hotel firms invest in rivals to Airbnb

Hotel companies are investing in home-sharing start-up rivals to Airbnb and launching digital initiatives designed to cater to travellers looking for alternative forms of accommodation. Hyatt Hotels is reported today […]

Read more

Hotel Attributes that Trigger Travelers to Book

TrustYou, the inventor of the Meta-Review™ and global online reputation management leader, and Donna Quadri-Felitti, Director of the School of Hospitality Management at Pennsylvania State University, have released the results […]

Read more

Regional hotel chains report mixed results in May

Regional hotel chains continued to experience mixed year-on-year results across the UK in May, according to the latest HotStats UK Chain Hotels Market Review.  According to the report, hotel chains […]

Read more

Elevate Your Hotel Data to Business Intelligence

Business Intelligence (BI) has become a necessity in the hospitality industry. Those of us who have figured out how to leverage Hotel Data as Business Intelligence have increased both revenues […]

Read more

Technologies bringing market-of-one closer in business travel

Carlson Wagonlit Travel has identified five key trends which will have the greatest impact on business travel going forward. The ‘Faster, Smarter, better?’ study highlights mobile technologies, customisation, the sharing […]

Read more

Disrupting distribution

For many hotels in Europe and across the globe, wholesalers and distributors are important – sometimes vital – business partners. With every passing year, these partners are evolving their business […]

Read more

OTAs see look-to-book disconnect in Japan

Japanese leisure travellers are using OTAs to research their international trips but prefer to book at the website of a traditional offline agent. The findings came out of research group […]

Read more

SEO is alive and kicking in travel

“SEO is dead” is a well-known catchphrase, most commonly heard from newly unemployed spam merchants in bitter reaction to Google’s latest algorithm update. It’s always a wild exaggeration of course […]

Read more

5 ways hotels can prompt user generated content

User Generated Content (UGC) can be a powerful tool for hotels. User Generated Content includes any type of content a guest may create about your hotel including social media posts, […]

Read more