technology

How to Build the Best Hotel Tech Stack

Think of your tech stack as an ecosystem, where independent systems share data to automate cross-system processes and power seamless, efficient operations

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7 Ways to Automate Great Hotel Booking Journeys

We outline how automation and A.I. can be used to save you time (and budget!) at every stage of the customer booking journey

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Data Power! How to Use Your PMS to Drive Bookings

We’re not only talking about decreasing rates when occupancy is low; the secret to generating more bookings year-round lies in data contained in your PMS

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Myths About Revenue Management Technology

We focus on the five commonly held myths about revenue management technology and why you don’t need to worry

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Evolution of Chatbots in the Hospitality Industry and Key Benefits

We look at the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and the essential features to consider

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ROI of CRM: Measuring the Impact on Hotel Revenue

When looking at the ROI of CRM, it’s important to see beyond financial metrics and recognise the enhanced guest experiences and streamlined operations

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Understanding Your Guest Profitability

There are two important aspects of guest value: share of wallet and time. It begins with determining what the economics of the guest look like

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Connecting the Dots Rates, Reviews, Reputation and Demand Hotellistat Discussion YouTube Thumbnail

Connecting the Dots: Rates, Reviews, Reputation and Demand

We look at the data, the potential value, and examples of correlations and cause-effect relationships that could benefit hoteliers

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person with a magnifying glass following footprints reflecting the need for hotels to really understand who their competitors are and how to price against them

Hotel Revenue Trends of 2023-2024 With Practical Examples

The revenue trend insights presented here offer a glimpse into the key drivers that are shaping the hotel industry’s financial landscape

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SWOT Analysis of the Revenue Manager and RMS Technology

We look at the various strengths and weaknesses of a Revenue Manager and the strengths and weaknesses of a Revenue Management System (RMS)

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