social media

There’s no better time to revisit your content marketing efforts and ensure you’re getting the best out of your website, blog and social media channels

The goal of guest feedback is to understand how to refine your guest experience and understand the needs of future travelers hoping to visit your property

Standing out from the crowd has been a perpetual task demanding full attention of any hotel, but has become even more apparent in the post Covid-19 era

The act of responding and connecting with guests online is defined as “social listening.” We can see how social listening is used by the hotel in each case

Social media users not only want real-time, in-the-moment access to content but also the ability to select exactly what, when and how they’re accessing

Omni-channel approach focuses on creating multi-channel sales and marketing strategies. Creating a seamless guest experience throughout the guest cycle

Social media, which has been the main communication channels for most people during the global pandemic, has become a critical marketing tool for hotels

Experiential marketing, especially on social media, became one of those bright spots in 2020 and will continue to be even more important in 2021

If you’ve logged into Facebook Ads recently, you’ll probably have seen a warning to prepare your ad account for iOS 14 changes. This is a mandatory update

Executing a strategic social media program has the potential of buoying a successful recovery and boosting long term business growth once the crisis is over