social media

Guests as Influencers: How to Reach Out About Positive Feedback

The experience you have reaching out to guests, commenting on their posts, and sharing their positive feedback with followers will build sense of community

Read more

How to Handle Guest Compliments and Complaints Using Social Media

Social media is a place where a guest expects some level of speed and brevity across all communications, so knowing when you receive a message is crucial

Read more

The Dos and Don’ts of Responding to Guests on Social Media

While most happy guests tend to leave good reviews or make positive social media posts, sometimes a guest may want to reach out to you directly

Read more

Your Hotel’s Complete Guide to Facebook Marketing

We give you an overview of why Facebook marketing can be so important for your hotel, how to get started, and a tips and tricks to do it effectively

Read more

6 Tips to Maximize Your Hotel Facebook and Instagram Posts

What better way to let potential guests know that you’re serious about creating memories for your guests than to share posts about it?

Read more

Is It Time For Hoteliers To Start Taking TikTok Seriously

For hoteliers who can commit to creating authentic content for TikTok, the opportunity to create a presence on this platform should not be missed

Read more

How to Add Restaurant ‘Book Now’ Button On Instagram (Hidden Feature)

One Instagram feature many restaurant operators still aren’t aware of is the ability to add a reservation link within a restaurant’s Instagram profile

Read more

Marketing Your Hotel Event Spaces – Socials, Reviews and Website

Now that the industry is seeing the slow return of business and recreational conferences, the time to market your event spaces is now

Read more

Instagram Marketing for Hotels: The Ultimate Guide

Over the last decade, Instagram has changed the face of online marketing. NB: This is an article from Cvent Appealing to travellers, adventurers, and explorers, Instagram has become a go-to […]

Read more

Building Strategies to Drive and Convert More Direct Traffic

One of the most impactful strategies hotels must revisit is customer acquisition. Travelers are shopping in different ways and looking for new experiences

Read more