reservations

  The deal on the website of Hilton Hotels & Resorts seemed like a good one to Jeffrey Buszkiewicz: A 72-hour online sale after Thanksgiving showed a $129 room at […]

  NB: This is a featured article by Pierre Boettner, founder and CEO, hospitalityPulse The relationship between room assignment and hotel operations is multi-pronged, complex, and in many respects a “black […]

Airbnb doesn’t just compete with hotels; it also competes with online booking sites like Expedia. About 60 million people have used Airbnb to find an alternative to a hotel. Now, […]

  Ask most hoteliers how they attract prospective guests and they’ll tell you about their marketing campaigns and loyalty programs. Ironically, the lowest hanging fruit for most hotels goes mostly […]

We recently conducted a study to find out just how much independent accommodation providers (like B&B’s, independent hotels and self-catering properties) are using social media to advertise their business. And […]

  Major North American markets are seeing strong transient booking numbers from both individual business and leisure travelers. According to data from TravelClick’s November 2015 North American Hospitality Review, North […]

CRM data combined with audience data from website visits could give marketing campaigns a personal and relevant boost. David Benady reports Hotels and travel brands are sitting on a goldmine […]

The human tragedy wrought by natural disasters, such as the recent damage done along the Atlantic coast by Hurricane Joaquin, can be tremendous. The death toll within the United States […]

NB This is a viewpoint by Lorraine Sileo, senior vice president of research for Phocuswright Inc. When we think of the lodging industry in the US, many of us think […]

September was encouraging for hotels on the Côte d’Azur and in regional France as they continued to post growth in occupancy and average rates. On the other hand, having stagnated, […]