reputation
9 Unique Approaches to Increase International Bookings at Your Hotel
In order to increase international bookings, you need to tweak your marketing strategies. Wondering how to do that? It’s simple. Just follow the steps below
Guest Surveys for Advanced Guest Insights
To better understand what your guest wants out of a visit to your hotel, you’ll need to understand two crucial factors
The Importance of Guest Feedback to the 2021 Traveler
To maintain your hotel reputation takes a consistent effort. Understanding the importance of guest feedback, you can develop a plan to earn positive reviews
Optimizing Guest Survey Conversions Through Email Marketing
An important tip to keep in mind when building your email marketing for guest survey conversions is email length. Pair that with a prominent call-to-action
Which Guest Feedback Tool Is Right for Your Hotel?
The goal of guest feedback is to understand how to refine your guest experience and understand the needs of future travelers hoping to visit your property
How Can My Hotel Recover from the Pandemic? Focus on Feedback
A solid guest survey and feedback strategy is the grounding force your hotel needs to guide your future initiatives and ensure continued success
The Best Way To Get A Higher Ranking On TripAdvisor
A hotel’s TripAdvisor ranking is calculated using guest ratings however it’s not quite that simple. The current algorithm is based on assessing four areas:
A Simple Guide To Reputation Management For Luxury Hotels
The quantity and quality of your reviews, management responses, social media posts and photo uploads play a key role in your hotel reputation management
Guest Satisfaction in Hotels: 7 Ways to Improve It
It was my friend’s birthday yesterday. To give him a surprise, I ordered a choco lava cake from a newly opened bakery in our vicinity. NB: This is an article […]
4 Essential Hotel Metrics Every General Manager Should Track
Managing a hotel requires visibility and insight into your operations from every angle. Understanding hotel metrics, and how to measure them, is key