messaging

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool

When it comes to hotel marketing and advertising, never underestimate the power of hotel Word of Mouth (both traditional and electronic)

Collect all interactions into one profile to better understand who your guests are and create smart guest lists for effective communication.

Ever since WhatsApp hit the market for individual users, people all around the world just can’t seem to get enough of it!

With the right creatives, you can be flexible how you show cancellation policies, advertising promotions and special offers to your audience

Conversational copywriting is a great tool for hoteliers to use to provide the right information at the right time to your potential guests

If you’re looking to increase website mobile conversions, focusing on personalization and hyper-targeted messages is key for direct channel growth strategy

We’ve looked at customer interactions with messages to analyze and pinpoint which types of content, targeting and message delivery are proving effective

Over the last decade, messaging has become an intrinsic part of our communication – we are not only messaging friends and family anymore, but also brands

During insecure times, information is key. Whether Google, TripAdvisor, or any other reviews site, communication is vital to reassure and set expectations