marketing

Don’t Wait: Launch New Year Campaigns Right After Christmas

Instead of waiting until January to launch campaigns, hotels can capitalise on the post-Christmas buzz by kicking off their marketing efforts early

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Maximise Your Hotel ROI In 2025

Increase room ADR, sell more hotel rooms direct, increase you market share, reduce channel spend on OTA’s…sound familiar?

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Year End Thank You Emails: A Simple Gesture with Big Impact

For hotels that cater to groups, meetings, and events, thoughtfully crafted year-end thank-you emails can leave a positive lasting impression

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Booking.com’s New Review Scoring: What it Means for Hotels

Booking is introducing significant updates to its review scoring system, and this change marks a watershed moment for hotels

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The DMA Games Begin: Booking’s Response and Google’s Trial

Javier talks about the recent European Commission DMA compliance workshop, Booking’s response and Google’s trial search changes

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How to Reach Guests in Post-Stay Phase to Maximise Relationships

There are several strategies you can try to implement to reach out to your guests after their booking has finished

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Consent Conundrum: Balancing Privacy & Data Driven Insights

What should you expect when you correctly implement a cookie consent banner on your hotel website and how can you navigate the ‘consent conundrum’?

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DMA Workshop: United Belief Booking’s Not Doing Enough

Booking avoided the all-important “self-preferencing” elements of the DMA arguing it only offers third-parties onsite, not first-party inventory

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Why The Digital Markets Act Interpretation is Causing Issues

Let me start by saying, in my humble opinion, the Digital Markets Act is needed and positive for the ecosystem. The difficulty stems from interpretation

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No Maps, No Listings: Google’s Hotel Search Test in EU Explained

Before diving into the dynamics between Google and the European Commission, let’s look at how this test contrasts with regular search results

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