marketing
Don’t Wait: Launch New Year Campaigns Right After Christmas
Instead of waiting until January to launch campaigns, hotels can capitalise on the post-Christmas buzz by kicking off their marketing efforts early
Maximise Your Hotel ROI In 2025
Increase room ADR, sell more hotel rooms direct, increase you market share, reduce channel spend on OTA’s…sound familiar?
Year End Thank You Emails: A Simple Gesture with Big Impact
For hotels that cater to groups, meetings, and events, thoughtfully crafted year-end thank-you emails can leave a positive lasting impression
Booking.com’s New Review Scoring: What it Means for Hotels
Booking is introducing significant updates to its review scoring system, and this change marks a watershed moment for hotels
The DMA Games Begin: Booking’s Response and Google’s Trial
Javier talks about the recent European Commission DMA compliance workshop, Booking’s response and Google’s trial search changes
How to Reach Guests in Post-Stay Phase to Maximise Relationships
There are several strategies you can try to implement to reach out to your guests after their booking has finished
Consent Conundrum: Balancing Privacy & Data Driven Insights
What should you expect when you correctly implement a cookie consent banner on your hotel website and how can you navigate the ‘consent conundrum’?
DMA Workshop: United Belief Booking’s Not Doing Enough
Booking avoided the all-important “self-preferencing” elements of the DMA arguing it only offers third-parties onsite, not first-party inventory
Why The Digital Markets Act Interpretation is Causing Issues
Let me start by saying, in my humble opinion, the Digital Markets Act is needed and positive for the ecosystem. The difficulty stems from interpretation
No Maps, No Listings: Google’s Hotel Search Test in EU Explained
Before diving into the dynamics between Google and the European Commission, let’s look at how this test contrasts with regular search results