hotels

3 Steps to Leverage Guest Feedback During Peak Season

Peak season brings its challenges, but with some foresight and preparation, you can still ensure you meet the expectations of your guest

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Revamping the 4Ps: A Modern Approach to Hotel Marketing Success

This is a journey to redefine hotel marketing for the digital age, offering actionable insights and guidance at every step

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Genuine Hotel Sustainability Unrealistic Without Strong Leadership ssp youtube thumbnail image

Genuine Hotel Sustainability Unrealistic Without Strong Leadership

We will look at different aspects of sustainability in hotels and ask are we seeing genuine efforts or are we falling into the greenwashing trap

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5 Examples of Hotel Managers Responding to Reviews Like Stars

Crafting stellar replies to reviews is easier said than done. In practice, it means a lot of time spent on addressing each review as a unique conversation

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disneyland and how hotel can use automation to make the guest experience magic

Disney-fication of Travel: Make Guest Experience Magic with Automation

Guest experience is a hotel’s lifeblood and therefore no hotel wants to misapply automation at the expense of crucial human interaction

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logos of some of the ota booking sites

10 Best Booking Site for Hotels

There are many providers that could be considered among the best third party hotel booking sites, but not every site is the right choice for your business

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Digital Nomads: Who Are They And How Are They Shaping Travel

There was a staggering 131% increase in digital nomads from the US when compared to pre-pandemic 2019. Digital nomads are definitely on the rise

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6 Must Know RFP Response Tips

We prepared a list of RFP response tips to help hotel sales managers capitalise on the demand increase, submit better proposals, and win more MICE business

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Maximize Direct Bookings: Impact of Enhanced Hotel Online Visibility

Here are some statistics that highlight the importance of hotel website marketing and search engine marketing to drive direct bookings and generate revenue

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9 Email Marketing Campaigns To Boost Revenue And Guest Engagement

Whether your goal is to boost revenue or enhance your guests’ overall experience, your email marketing strategy can make the biggest difference

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