hotels

Why AI is Not Enough: 7 Things to Sort Out First

There is immense pressure to acquire AI solutions immediately, often causing leaders to rush into implementation before laying the proper groundwork

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How Model Context Protocol (MCP) Connects AI to Hotel Systems

An MCP is not a system of record. It eeceives structured requests, routes them to the correct system, and translates responses into AI-readable formats

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Performance Max for Hotels: Pros & Cons To Consider

Performance Max for hotels can boost direct bookings and reduce reliance on OTAs, but it also lacks transparency and requires ongoing management

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The WhatsApp Trap: Why Hotel Operations Slip Through Cracks

The question is not whether WhatsApp is convenient, but whether it’s exposing your operation to missed tasks, inconsistent service and data privacy risk

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bookboost article image about the importance of hotels listening to their guests

Your Guests Already Told You Everything. Are You Listening?

Hotels that start unifying their guest database will have a compounding data advantage. They will know guests better and convert more direct bookings

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person looking at tablet holding mobile phone illustrating the importance for hotels to adopt these essential facebook and instagram strategies to grow their brand

Grow Your Hotel Brand: Essential Facebook and Instagram Strategies

You have a social media plan and brand guidelines, but what’s the secret sauce? Here are some strategies for both Facebook and Instagram

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young person in new york looking at the mas of adverts reflecting the shift to a new billboard effect and why chatgpt has become the next front line of hotel distribution

The New Billboard Effect: ChatGPT the Next Front Line of Distribution

The question is not whether AI affects distribution; it already does. It is how deliberately hotels choose to compete in this new front line of visibility

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article thumbnail for an interview with connor vanderholm as he demonstrates his new solution fenced and how it can find competitors corporate rates in 60 seconds

Only 60 Seconds to Find Your Competitors Corporate Rate

The platform now addresses all four stages of the hotel corporate sales cycle: account discovery, prospect outreach, rate intelligence, and lead nurturing

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coloured strands coming together to make the shape of a head reflecting the hallucination crisis and how it is not an ai issue but a data problem

The Hallucination Crisis: Not an AI Problem but a Data Problem

Modern AI is a prediction engine. When the data it receives is incomplete or ambiguous, it fills in the gaps. That is a hallucination

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a winner holding a cup and a loser looking sad reflecting how ai offers a competitive edge to hotels looking to win the the revenue management race

AI in Hospitality: A New Revenue Edge

AI in hospitality is not reserved for large chains. Small, independent hotels are using it to boost revenue and personalize guest experiences

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