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Where Is Travel Tech Headed In The Post Crisis Era?
In the aftermath of the COVID-19 outbreak, the global economy is still under shock and travel has only recovered to 40% of pre-COVID levels

The Gold List 2020 Hotels Embracing Digital Personalization
Travelers today are looking for personalized guest experiences. But how many hotels understand the essence of personalizing the guest journey?

Hotels Need to Guard Against Aggressive Country Rates Campaigns
OTAs choose which POS to show and will ensure the rates do not appear on the local POS where they know the revenue manager resides and works

Definitive Covid Recovery Guide for Key Hotel Departments
Here is a collection of tips from seasoned hotel professionals which address four major departments that will be crucial during rebound phase

Why You Should Not Invest in Metasearch Right Now
Even if you leverage metasearch to drive direct bookings on your website, are they the type of customer to come back again and again? Nope!

Does Current Education & Training Support Revenue Manager Evolution
In this video we look at Revenue Management from the viewpoint of Education, Training Investment and Mentorship

Don’t Have an RMS? Easy To Follow Daily Revenue Management Check List
Have a ‘stay strong revenue strategy’ and please look at the tools that can help you do a better job – an RMS is a great place to start

Distribution Management in a Pandemic
Hotels must go beyond simple distribution and try every option to “engage the customer” and convert them on your hotel/brand/loyalty site

Uncovering the Formula to Social Media Success: Melia Hotels
Keeping up with the ever-changing digital landscape, the brand never ceases to reach new heights with their social media communication

Refining and Refreshing Your SEO Strategy For Changing Behaviours
If you go through the steps to check up on these areas, you’ll ensure you have a good foundation for your ongoing seo programs