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Why Hotel Marketing Needs to Move Beyond ROI and ROAS
In this discussion we pick up on a topic Stephanie has written about recently, namely the need for hotel marketing to move beyond the metrics ROI and ROAS
Google Hotel Ads: Anticipated “check-in date” Multiplier Now Available
The new multiplier on Google Hotel Ads means you can adjust your bid for a specific point in time and make decisions based on occupation and expected demand
3 Easy-to-Manage Guest Services That Can Boost Revenue
Today we look at 3 guest services that can be offered and booked through automation and which will help support your revenue recovery efforts
Delta Variant Stops European Tourism, Leaving Coastal Destinations Crisis
Once again, Europe is locked in new restrictions because of the spread of the Delta Variant and, as a result, tourist demand is slowing down
Hotel Benchmarking: Insider Tips to Kickstart Your Journey
It is worthwhile to look beyond the traditional idea of a compset when benchmarking your hotel and consider dynamic compsets
Email Ideas That Turn Lookers Into Bookers
With recent privacy changes affecting targeted ads, the importance of email marketing is poised to increase even further
The Many Advantages of Upselling (Revenue, Loyalty, Satisfaction)
What you really need are ways to increase your revenue or cut your costs: upselling is a rare gems that provides just that
The New Relationship Between Upselling Cadence and Guest Engagement
When driven by upselling, digital guest engagement can strengthen loyalty, power retention and more importantly drive revenue
Forecasting Uncertainty – The Metric We Need
Forecasting uncertainty is important for pricing and it’s important for the cost-benefit analysis that an RMS needs to make on behalf of the clients
German Hotel Market Update, Group Business and Changing Compsets
We reflect on changes in the German hotel market over last 3 months. Touching on different regions, inbound travel, groups business, pricing and compsets