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man at a desk possibly a hotelier contemplating their hotel tech stack and whether to replace or integrate tools

Consolidating Your Tech Stack: When to Replace vs. Integrate

A tech stack that is not working properly doesn’t create operational headaches only. On the contrary, guests feel it too through slower responses

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tablet with google analytics and the need for hotels to track pmax campaigns

PMax Campaigns: The Automated Future of Google Ads

PMAX is a separate Google Ads campaign type that uses Google’s AI to optimize ad delivery across nearly every part of the Google ecosystem

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mcp server mirai article image

MCP: A Hotel Bridge in The Era of AI Assistants and LLMs

Although conceptually similar to an API, an MCP functions as a universal standard. It is the native way to connect with AI through assistants

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mind the gap reflecting the trust gap and why transparency is the key feature for your rms

Trust Gap: Transparency Should Be The Key Feature of Your RMS

While the adoption of artificial intelligence in the RMS is rising rapidly, confidence in the technology’s decisions often remains low

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person with head in hands looking frustrated possibly a revenue manager trying to understand why the market feels so unpredictable

Why The Market Feels So Unpredictable

If you’re in the office thinking, “Why aren’t these numbers behaving how they should?” you’re not alone. The market is shifting quickly, and not predictably

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smiling person looking at their mobile possible receiving a pre-arrival message for a hotel

Overcoming Pre-Arrival Noise: How to Stand Out From Other Hotels

Thinking about how to stand out with pre-arrival messaging is a whole science but at the same time a crucial matter for every hotel

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different generations accessing technology to look at a hotel highlighting the increasing trend of multigenerational travel and why it matters for small hotel owners

Why Multigenerational Travel Matters for Small Hotel Owners

This article provides actionable strategies to help independent hotels capture multigenerational bookings and turn them into repeat guests

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typical Netherlands river scene and how their hotel sector will need to navigate the 2026 VAT increase

How Hoteliers In The Netherlands Can Navigate 2026 VAT Increase

The VAT change alone won’t shape demand but how hotels communicate their value. Hotels should present their offering confidently and consistently

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warning flag on a beach illustrating how Black Friday can be a risk to hotels of revpar cannibalization

Black Friday a Big Risk for Hotel RevPAR Cannibalization

Black Friday and Cyber Monday have been established as top selling days in the hotel industry, too. However, there are risks involved: those who offer discounts on room rates without […]

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money down the drain reflecting real cost of the wrong business mix and how it quietly destroys profitability

How the Wrong Hotel Business Mix Quietly Destroys Profitability

High occupancy can distract. A full hotel can be the least profitable version of itself when the wrong segments dominate the house

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