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This holiday season, use experiential gifting to do more than just boost revenue – make your hotel the place everyone wants to be

When a data provider transitions from being a neutral resource to a competitor, the fundamental trust underpinning the partnership erodes

Javier talks about the recent European Commission DMA compliance workshop, Booking’s response and Google’s trial search changes

By monitoring a more comprehensive competitors set, hoteliers can better understand market demand and traveler price sensitivity

We look at how GDS can help you compete with industry giants, attract more corporate clients and turn off-peak seasons into revenue goldmines

Cancellations and no-shows will never be a highlight, but with the right strategies, they don’t have to be the bane of your existence either

There are several strategies you can try to implement to reach out to your guests after their booking has finished

From “silent travel” to “purposeful journeys,” here’s a look at the key travel trends set to define the year ahead

Let me start by saying, in my humble opinion, the Digital Markets Act is needed and positive for the ecosystem. The difficulty stems from interpretation

Traditional forecasting models no longer cut it. Relying on historical data hinders performance. Demand is constantly influenced by new factors