data
Decision Intelligence: Rocco Forte Hotels & HotelIQ Case Study
Hi, welcome to another case study discussion. Today we focus on the challenges and rewards of a decision intelligence tool and it’svalue to a hotel commercial operation. To bring their […]
Hotel Revenue Management: What Could Possibly Go Wrong?
we look at four core challenges in revenue management and explore the potential risks posed by each challenge and offer advice for revenue managers and CEOs
Tackling API and Third-Party PMS Integration Vulnerabilities
As data moves between the hotel PMS and third-party services, it passes through networks which might not be secured, leading to potential interceptions
Role of Hotel Leadership in Leveraging Data Analytics for Upselling
In order to monitor upselling performance, senior leaders need to determine which key metrics are most important
Navigating the Maze of Data in Hospitality: A Unified Approach
Unless there is a unified commercial strategy bringing Revenue, Sales, and Marketing departments together, as well as their data, the problem will prevail
Why Too Much Information Can Sink Revenue Management Efforts
In a world where data is king, it’s easy to get lost in a sea of information. With the right strategies, you can navigate your revenue ship to success
The Ugly Truth Behind Poor Hotel Data Security
Poor hotel data security isn’t a short-term obstacle, it’s a ticking time bomb with far-reaching consequences that can cripple your hotel
Collecting Guest Preference Data: Critical Gaps and Discrepancies
What is the right way for hotels to optimize their digital operations and data gathering to deliver personalized and enhance the guest experiences?
Being Guest Centric: Data Driven Strategies
Being guest centric means understanding and anticipating the needs of the guest, providing solutions before they even experience the problem
Elevate Hotel Ancillary Revenue with These 5 Proven Strategies
In an era where travelers increasingly seek to personalize their experiences, hotels have a great opportunity to capitalize on ancillary revenue offerings