Revenue Pressure is on for Dubai’s hoteliers
The GCC hotel industry has undergone considerable change in recent years. But the ongoing downturn in revenue, influenced by multiple factors, is expected to be a dominate topic at this […]
Airbnb rentals in New Orleans growing at explosive rate
The number of properties in New Orleans being offered to tourists as short-term rentals has grown at an explosive rate as the practice has spread out from the downriver neighborhoods […]
Social Media Is Too Important to Be Left to Marketing
When customers need help, they expect companies to offer it quickly and through multiple social media channels — but most companies aren’t set up to do that. Some companies increase […]
PPC Intro: 6 In-Depth AdWords Resources for Hoteliers
Competing with others in today’s fast-paced business environment is hard—especially for hotel owners. With the introductions of the OTA’s independent hoteliers must maintain razor-thin margins to stay competitive, but even at […]
The Automated Emails Your Hotel Should Be Sending
NB: This is an article from FUEL Recently, email ranked as the channel with the most staying power in the Litmus “Email Marketing in 2020” report. Marketers are pleased that […]
OTAs face possible UK competition investigation
UK-based lawyers at OTAs – Expedia, Priceline and TripAdvisor – are rubbing their hands with glee at the possibility the UK government’s Competition Authority might launch an investigation into the […]
Personalised content offers future for email newsletters
Newsletters and email advertising “are the opposite of dead”. That was the message of top digital travel firms Momondo Group and Secret Escapes at this week’s Travel Distribution Summit. “There’s […]
The 10 best types of hotel blogs
As any successful hotel marketer knows, creating an engaging blog is critical to success. Yet writing blog posts is not as easy as simply typing willy-nilly then publishing your unedited […]
A Day in the Life of Two Revenue Managers
Recent discussions have been swirling around the revenue management industry and its swift evolution over the past few years, moving steadily past merely filling as many rooms as possible to […]
True cost of poor customer service
NB: This is an article by Maksim Izmaylov of Roomstorm, via Tnooz Have you ever heard of the term “distressed passengers?” “Distressed passengers” is the industry name for airline customers […]
