Choice is Driving the Travel Market

Choice is driving the market, travelers  have never had so many forms of travel to choose from, from rail to rental cars and they can call a cab with just […]

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Airbnb for Business Partners with Trio of TMCs

Airbnb announced a trio of noteworthy partnerships Tuesday. The company’s Airbnb for Business program has joined forces with American Express Global Business Travel (GBT), BCD Travel and Carlson Wagonlit Travel […]

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How to convert hotel website surfers into bookers

The importance of adopting a multi-channel sales and distribution strategy has gained a lot of popularity in the past years. Offline distribution channels consist of mainly of the hotel sales […]

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Google enhancements for travel search and conversions

Google has announced a host of new features to make travel search simpler and aid conversions for retailers. In a blog published on Tuesday afternoon, Google stated that it expects […]

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Why Priceline Is Making Big Investments in China

  Priceline Group has been watching China as a potential major market for its growing online travel agent (OTA) business. It makes sense, as China has a vastly growing middle […]

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SiteMinder’s hotel tech stack and revenue management

A couple of years ago, SiteMinder, the Australia-based hotel technology provider, targeted North America as a market, having already expanded to receive a majority of its revenue from hotels in Europe. The company’s progress was […]

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Reservations Agents: It’s NOT “What’s Available”

NB: This is an article from Doug Kennedy, President of Kennedy Training Network Besides providing reservations sales training and telephone mystery shopping for the lodging industry, many companies have hired […]

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TripAdvisor revamps flight metasearch: Flyscore ratings

Seven years ago, TripAdvisor first launched its metasearch flight tool, and it wasn’t long after until it enabled users to post reviews. In 2014, it updated the look of TripAdvisor Flights by adding detailed […]

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Airline Revenue Strategy: what is your point of view?

Differentiation is the new norm and airlines need to think very carefully about every commercial decision. Virtually everything we read is biased. Of course, this is true in politics and […]

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Snapchat filters check in at independent hotels

Gurney’s Montauk, Revere Hotel and Hotel de Coronado are a few of the independent boutique hotels that are working to build awareness through Snapchat via a geofilter that excites guests, […]

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